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Bank of America

Officer, Markets Support Analyst (Client Data Services), Japan, Global Markets Operations

Tokyo, JapanPosted Aug 12, 2026

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Why you should apply for a job to Bank of America:

Ranked as one of the Best Finance Companies in 2018
3.2/5 in overall job satisfaction
3.3/5 in supportive management
56% say women are treated fairly and equally to men
43% would recommend this company to other women
74% say the CEO supports gender diversity

Ratings are based on anonymous reviews by Fairygodboss members. See all reviews ›

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates' physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description
Client Data Services (CDS) team is responsible for accounts and settlement instruction setup for all products in which local entities offer to clients. For completing responsibilities, the team interacts with front office, settlement team, regional AML / KYC team, and sometimes clients. The team is also responsible for onboarding clients to local entities in Japan according to local regulations and enterprise policies which the role can be expanded to.

Responsibilities

- Manage new account opening
- Ongoing maintenance of clients and accounts, including support for corporate actions events such as client name changes
- Setup and support ongoing maintenance of settlement instructions
- Handle product specific agreements and contracts
- Manage Client Documentation, including global and local tax regulation related documents, FIEA letters, and Terms and Conditions
- Various forms/documentation maintenance - Postage, Storage and Disposal
- Respond and coordinate requests receive from external and internal group to provide required information in a timely manner
- Provide oversight of outsourced activities, ensuring services are delivered according to SLAs

- Onboard Global Markets clients to local entities in Japan according to the local regulations
- Advise and explain KYC (Know Your Clients) requirements to sales/clients
- Set up and maintain client details
- Facilitate, collect and verify Non AML documents from clients such that may include FATCA, CRS forms, or FIEA client category
- Facilitate dormancy review and off boarding of clients

Requirements
Team Player - establish and maintain good working environment with team members, and business partners
• Self driven individual with good planning, organization and follow up skills.
• Coordination - Ability to build relationships and work with cross-functional teams
• Native Japanese and Strong English language skills, both written and verbal
• Strong analytical and problem-solving skills
• Excellent technical, written/verbal communication, interpersonal, presentation and facilitation skills with the ability to make recommendations to all levels of the organization
• Risk Management - able to think from enterprise standpoint as well as surrounding regulations
• Attention to details
• Good knowledge of MS Office Products (Word, Excel, PowerPoint, others)

Desired Experiences
• Minimum of 3 years experience in Investment Banking Operations or in financial industry
• Hold JSDA 1, or 2nd class
• Broad understanding of financial products and markets

Other Qualifications

• Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions
• Excels in working among diverse viewpoints to determine the best path forward
• Experience in connecting with a diverse set of clients to understand future business needs - is a continuous learner
• Commitment to challenging the status quo and promoting positive change
• Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base
• Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world

About Bank of America

Bank of America provides people, companies, and institutional investors with industry-leading financial products and services.

Size: 10,000+ employees
Industry: Finance: Diversified

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