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Responsibilities

About the Team
The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. We're currently seeking a Logistics intern to join our logistics operations team.

About the Role
We are seeking a highly motivated Logistics Commercial Intern to support our team. This internship offers a unique opportunity to contribute to ongoing commercial projects, supplier management initiatives, and new project launches across Europe. The ideal candidate brings a combination of analytical thinking, attention to detail, self-motivation, and a strong interest in logistics, supplier management, procurement, and e-commerce operations.

As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests.

Applications will be reviewed on a rolling basis - we encourage you to apply early.

Key Responsibilities:
- Analyze carrier operations performance (collection and delivery performance ) and other logistics metrics highlighting key gaps versus targets
- Support with carrier WBR deep dives and to help on solving operational issues between couriers and merchants
- Prepare ah-doc reports on metrics, etc.,
- Propose new initiatives using AI tools to optimise logistics day to day operations

Qualifications

Minimum Qualifications:
- Currently pursuing an undergraduate degree at university, available to attend the internship for a minimum of 12+ weeks on a full-time basis;
- Strong organisational skills with the ability to manage multiple tasks and priorities independently, with strong communication skills;
- Proficient in Microsoft Office / Google Workspace; familiarity with Excel (pivot tables, lookups), Data analysis and ability to report idea's in a clear manner.
- High Oral fluency in Italian and English to support communication with Stakeholders, vendors, and 3PLs in both Italian and English Market.

Preferred Qualifications:
- Prior internship or academic project experience Data Engineering and Artificial Intelligence, Computer Science, Analytics, Mathematics, or a related field
- Ideally familiar with case management tools (e.g., Pearl, Jira, ServiceNow) and GTM (go-to-market)/project frameworks (e.g., RACI, critical path tracking);
- Strong analytical mindset with exposure to data visualisation or reporting tools (Excel, Tableau, Power BI, etc.).
- Detail-oriented, self-driven, and a collaborative team player.
- Excellent communication skills

Responsibilities

Qualifications

Qualifications

Minimum Qualifications:
- Currently pursuing an undergraduate degree at university, available to attend the internship for a minimum of 12+ weeks on a full-time basis;
- Strong organisational skills with the ability to manage multiple tasks and priorities independently, with strong communication skills;
- Proficient in Microsoft Office / Google Workspace; familiarity with Excel (pivot tables, lookups), Data analysis and ability to report idea's in a clear manner.
- High Oral fluency in Italian and English to support communication with Stakeholders, vendors, and 3PLs in both Italian and English Market.

Preferred Qualifications:
- Prior internship or academic project experience Data Engineering and Artificial Intelligence, Computer Science, Analytics, Mathematics, or a related field
- Ideally familiar with case management tools (e.g., Pearl, Jira, ServiceNow) and GTM (go-to-market)/project frameworks (e.g., RACI, critical path tracking);
- Strong analytical mindset with exposure to data visualisation or reporting tools (Excel, Tableau, Power BI, etc.).
- Detail-oriented, self-driven, and a collaborative team player.
- Excellent communication skills

About TikTok

TikTok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.

Size: 10,000+ employees
Industry: Technology: Consumer Internet

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