1 job for "Delivery Exception Management Logistics Analyst"

US Logistics Solutions & Operations Specialist Graduate (TikTok Shipping) - 2027 Start

At TikTok - Fontana

Posted on Nov 6

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TikTok

US Logistics Solutions & Operations Specialist Graduate (TikTok Shipping) - 2027 Start

Fontana$70,304 – $115,200Posted 2 days ago

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Why you should apply for a job to TikTok:

4.5/5 in overall job satisfaction
4.5/5 in supportive management
100% say women are treated fairly and equally to men
100% would recommend this company to other women
100% say the CEO supports gender diversity

Ratings are based on anonymous reviews by Fairygodboss members. See all reviews ›

Responsibilities

TikTok Shop Supply Chain & Logistics team is seeking experienced talents. The team is dedicated to innovating and streamlining TikTok Shop's transportation network and this pivotal role is at the forefront of shaping scalable and efficient transportation strategies.

We are looking for talented individuals to join our team. As a graduate, you will get opportunities to pursue bold ideas, tackle complex challenges, and unlock limitless growth.
Successful candidates must be able to commit to an onboarding date by the end of the year. Please state your availability and graduation date clearly in your resume.
Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to our Company and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early.

Key Responsibilities
- Support the development and implementation of logistics solutions that improve operational efficiency and enhance the delivery experience for TikTok Shop sellers in the U.S.
- Assist with the analysis and optimization of nationwide pickup, middle-mile transportation, and last-mile handoff processes.
- Participate in projects related to transportation routing, shipment scheduling, logistics network planning, and exception management.
- Work closely with cross-functional teams, including Product, Engineering, and Operations, to support logistics product improvements and ensure that workflows meet seller and business needs.
- Monitor and analyze key logistics performance indicators, identify operational trends and improvement opportunities, and support the development of practical solutions.
- Assist with day-to-day operational projects, issue resolution, process documentation, and the continuous improvement of logistics workflows.
- Conduct research on industry trends, carrier networks, regulatory requirements, and logistics best practices in the U.S. market.

Qualifications

Minimum Qualification(s)
- Individuals who are completing or have recently completed a Bachelor's degree in Logistics, Supply Chain Management, Industrial Engineering, Statistics, Data Analytics, Operations Research, or a related discipline.
- Strong interest in e-commerce logistics, cross-border logistics, transportation operations, or supply chain management.
- Strong analytical and problem-solving skills, with the ability to organize information, analyze data, and identify key insights.
- Good communication and interpersonal skills, with the ability to collaborate effectively in a cross-functional and multicultural environment.
- Self-motivated, detail-oriented, and eager to learn in a fast-paced and evolving business environment.

Preferred Qualification(s)
- Relevant internship, academic research, case competition, or project experience in logistics, transportation, e-commerce, or supply chain operations.
- Familiarity with the U.S. logistics market or major carrier networks, such as USPS, FedEx, and UPS.
- Academic or project experience related to supply chain optimization, transportation network design, routing, forecasting, or data analysis.

Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $70304 - $115200 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.

Responsibilities

Qualifications

Qualifications

Minimum Qualification(s)
- Individuals who are completing or have recently completed a Bachelor's degree in Logistics, Supply Chain Management, Industrial Engineering, Statistics, Data Analytics, Operations Research, or a related discipline.
- Strong interest in e-commerce logistics, cross-border logistics, transportation operations, or supply chain management.
- Strong analytical and problem-solving skills, with the ability to organize information, analyze data, and identify key insights.
- Good communication and interpersonal skills, with the ability to collaborate effectively in a cross-functional and multicultural environment.
- Self-motivated, detail-oriented, and eager to learn in a fast-paced and evolving business environment.

Preferred Qualification(s)
- Relevant internship, academic research, case competition, or project experience in logistics, transportation, e-commerce, or supply chain operations.
- Familiarity with the U.S. logistics market or major carrier networks, such as USPS, FedEx, and UPS.
- Academic or project experience related to supply chain optimization, transportation network design, routing, forecasting, or data analysis.

About TikTok

TikTok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.

Size: 10,000+ employees
Industry: Technology: Consumer Internet

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