OverviewAs we continue to build our team in support of our vision to be the world's best and most trusted mobility company, Enterprise Fleet Management, a business line of Enterprise Mobility is excited to announce the opening of a License and Title Representative!
The EFM License and Title (L&T) Representative provides administrative support for the License and Title (L&T) teams with leased and client-owned L&T transactions by evaluating vehicle registrations, renewals and license plates for accuracy, researching and addressing discrepancies and distributing items to appropriate contacts. The L&T Representative also maintains the Xerox process, updates L&T databases, creates SalesForce tasks and reviews and determine processing procedures for all EFM Manufacturer Statements of Origin (MSOs). L&T Representative may also provide administrative support to the Title Coordinator teams.
This is a full time position reporting to our Fleet Operations center located at 2281 Ball Dr. St. Louis, MO 63146. The schedule is M-F and offers flex scheduling options.
The pay range for this position is $19.95 to $21.63 per hour USD. Pay within the range will be determined based on numerous factors including, but not limited to, relevant education, qualifications, experience, skills, performance, time in position, and business or organizational needs.
Enterprise Fleet Management also offers a benefits package including paid vacation and choice time days; medical, dental, and vision insurance benefits; dependent spending account, health savings account, life and disability insurance; fertility benefits, Employee Assistance Programs; profit sharing, 401(k) employer match, discounts and more!
Company Overview Enterprise Fleet Management is a privately held, full-service fleet management business for companies, government agencies and organizations with medium-sized fleets. With more than 50 fully staffed offices nationwide, our team of experts can assemble a customized or full-service fleet management program that is just right for each business. With a North American fleet of 800,000 vehicles and growing at 5 percent, the opportunity with Enterprise Fleet Management is tremendous. Our business continues to thrive, and we remain committed to the investment in and the development of our people. We do the right thing by our customers and employees every time and in every situation. Not only is that great for business (as seen in our global growth and success) it's also great for employees.
ResponsibilitiesResponsibilities include:- Evaluate physical and electronic documentation for L&T leased and client-owned vehicle transactions received from groups and clients and distribute to appropriate contact
- Utilize state knowledge to evaluate registration documents and license plates, research and resolve discrepancies and check for accuracy before sending out via FedEx
- Verify validity of vehicle inspections received via electronic mailbox based on applicable state requirements; forward to appropriate L&T Coordinator and respond to sender
- Create Salesforce tasks and communicate with groups based upon incidents in Ask L&T mailbox including incorrect mailing on returned USPS and FedEx Shipments
- Understand state requirements to manage the renewal and temp tags
- Review and determine processing procedures for all MSOs
- Print, review, sign and notarize paperwork, including MSO, bill of sale and power of attorney, for all factory order purchases
- Manage Xerox process, including administering proper identification numbers and organizing copies and identify correct destination for documents in electronic queue that were not labeled correctly
- Create database requests and update License & Title information in Edge
- Organize, prioritize and distribute mail and checks for the L&T teams
- Scanning and receiving Title Batches
- Labeling and filing titles; matching bills of sale with title copies for dealer records
- Making sure correct titles are placed in the correct FedEx envelopes before shipping
- Pull titles from vault and deliver to Coordinator bins
Equal Opportunity Employer/Disability/Veterans
QualificationsMinimum Qualifications include:- Must be 18 years of age or older
- Must live in the St. Louis Metropolitan area or the surrounding MO/IL counties
- Must have a Bachelor's Degree with One (1) year experience in administrative support with a focus on attention to detail and problem resolution OR
- Must have a H.S. Diploma/GED with three (3) years in administrative experience with customer service, detailed processes and problem resolution
- Basic skills of Microsoft Office applications (Word, Excel, Outlook)
- Certified notary preferred
- Willing to apply for and obtain a Notary Public Commission for the State of Missouri
- Must be able to handle and lift objects up to 20 pounds
- Must have the ability to work in-office Monday-Friday at our Fleet Operations Center
- Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
Competency Based Qualifications: - Executing
- Customer service
- Detail-oriented
- Analyzing
- Communication
- Flexibility
