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TikTok

TikTok Shop by Tokopedia - Campaign Merchandise Operations Specialist - Indonesia

Sep 3, 2026• Jakarta, Indonesia

About us

TikTok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.

★ 4.5 out of 5 · 6 reviews

  • Size: 10,000+ employees
  • Industry: Technology: Consumer Internet
View company profile ›

Why you should apply for a job to TikTok:

  • 4.5/5 in overall job satisfaction
  • 4.5/5 in supportive management
  • 100% say women are treated fairly and equally to men
  • 100% would recommend this company to other women
  • 100% say the CEO supports gender diversity

Ratings are based on anonymous reviews by Fairygodboss members. See all reviews ›

Responsibilities

About the team
Our SEA Integrated Marketing & Communication team is a dynamic group of creative minds, strategists, and marketing enthusiasts who are passionate about redefining the way people shop online. As a pivotal part of E-commerce Business, we work tirelessly to showcase the innovative potential of our platform, bridging the gap between users and their favorite contents & products. The team's core responsibility is to craft and execute integrated marketing and communications & campaign strategies that resonate with our diverse audience across SEA. We build brand awareness, drive user engagement, and enhance the overall shopping experience.

As a Campaign Merchandise Operations Specialist, you will play a key role in shaping the merchandise strategy and execution across high-impact sales campaigns. You will be responsible for building scalable merchandise frameworks, driving product performance, and delivering strong results through data-driven operational excellence and seller collaboration. This role requires a strong blend of analytical thinking, strategic planning, and hands-on execution in a fast-paced e-commerce environment.

Responsibilities:
- Responsible for merchandise hierarchy system build up, improve merchandise performance and leveling up through clear guidelines and mechanism during campaign periods.
- Develop and maintain strong seller/brand relationships to negotiate favorable terms and secure competitive campaign pricing.
- Develop and optimize campaign-specific traffic and subsidy strategies to maximize product exposure and conversion.
- Monitor key merchandise metrics (e.g., GMV contribution, CTR, conversion rate, ROI) and identify levers for continuous improvement.

Qualifications

Minimum Qualifications:
- Bachelor's degree in business, operations or other relevant / quantitative disciplines
- 3 years of working experience in e-commerce, merchandising, or campaign operations, ideally with platform-side experience.
- Familiarity with e-commerce platform brand marketing strategies.
- Strong analytical mindset with a data-driven approach to problem-solving.
- Excellent communication and negotiation skills, with a proven track record of managing sellers or brand partnerships.

Preferred Qualifications:
- In-depth understanding of both eCommerce business and merchandise management.
- Experience in merchandising, product sourcing, or inventory management, strong in cross-team communication and collaboration, and ability to quickly capture business pain points and opportunity.

Responsibilities

Responsibilities

About the team
Our SEA Integrated Marketing & Communication team is a dynamic group of creative minds, strategists, and marketing enthusiasts who are passionate about redefining the way people shop online. As a pivotal part of E-commerce Business, we work tirelessly to showcase the innovative potential of our platform, bridging the gap between users and their favorite contents & products. The team's core responsibility is to craft and execute integrated marketing and communications & campaign strategies that resonate with our diverse audience across SEA. We build brand awareness, drive user engagement, and enhance the overall shopping experience.

As a Campaign Merchandise Operations Specialist, you will play a key role in shaping the merchandise strategy and execution across high-impact sales campaigns. You will be responsible for building scalable merchandise frameworks, driving product performance, and delivering strong results through data-driven operational excellence and seller collaboration. This role requires a strong blend of analytical thinking, strategic planning, and hands-on execution in a fast-paced e-commerce environment.

Responsibilities:
- Responsible for merchandise hierarchy system build up, improve merchandise performance and leveling up through clear guidelines and mechanism during campaign periods.
- Develop and maintain strong seller/brand relationships to negotiate favorable terms and secure competitive campaign pricing.
- Develop and optimize campaign-specific traffic and subsidy strategies to maximize product exposure and conversion.
- Monitor key merchandise metrics (e.g., GMV contribution, CTR, conversion rate, ROI) and identify levers for continuous improvement.

Qualifications

Qualifications

Minimum Qualifications:
- Bachelor's degree in business, operations or other relevant / quantitative disciplines
- 3 years of working experience in e-commerce, merchandising, or campaign operations, ideally with platform-side experience.
- Familiarity with e-commerce platform brand marketing strategies.
- Strong analytical mindset with a data-driven approach to problem-solving.
- Excellent communication and negotiation skills, with a proven track record of managing sellers or brand partnerships.

Preferred Qualifications:
- In-depth understanding of both eCommerce business and merchandise management.
- Experience in merchandising, product sourcing, or inventory management, strong in cross-team communication and collaboration, and ability to quickly capture business pain points and opportunity.

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Additional Information

  • Posted: Sep 3, 2026
Apply on company site
Apply on company site

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