TikTok Shop by Tokopedia - SMB Strategy Specialist - Indonesia
Aug 13, 2026 Jakarta, Indonesia
About us
TikTok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.
- Size: 10,000+ employees
- Industry: Technology: Consumer Internet
Why you should apply for a job to TikTok:
4.5/5 in overall job satisfaction
4.5/5 in supportive management
100% say women are treated fairly and equally to men
100% would recommend this company to other women
100% say the CEO supports gender diversity
Ratings are based on anonymous reviews by Fairygodboss members. See all reviews ›
Responsibilities
About the team
Indonesia Small Medium Business team takes the responsibility to manage sellers from scratch via omni-channels, accelerate the growth cycle for platform via strategy approach and provide accessible, quality & effective education and engagement throughout the whole seller lifecycle to drive their business success. While ID SMB Strategy takes an important role in target setting, budget management, data enhancement and strategy production.
Responsibilities:
- Take ownership of end-to-end acquisition strategy planning and execution for key industries in Indonesia (e.g. Beauty, Fashion, Lifestyle, Electronics), defining industry development stages and clear goals to drive scalable acquisition growth.
- Based on TikTok Shop and Tokopedia platform characteristics, combined with local consumer trends and competitive landscape in Indonesia, develop differentiated industry operating and seller management strategies, and build replicable industry playbooks and methodologies.
- Deeply understand common pain points and core needs of merchants at different development stages within each industry, and build a data-driven, end-to-end operating framework to improve overall industry operating efficiency.
- Build and monitor an industry-level OKR system, tracking key metrics such as industry scale, penetration, merchant structure and supply health; break down and attribute OKRs, and adjust industry development direction in a timely manner based on data insights.
- Collaborate closely with cross-functional teams including assortment, integrated marketing, product to land platform capabilities and resources in priority industries and establish a closed-loop industry incubation mechanism.
Qualifications
Minimum Qualifications:
- 3+ years of experience in e-Commerce or internet operations/strategy/business analytics; experience in industry planning, category operations or ecosystem incubation
- Detail-oriented, responsible and results-driven, with strong self-motivation and learning agility; able to iterate quickly in a fast-changing and ambiguous environment.
- Fluent in English (both written and spoken) is required to operate effectively in an international business environment.
Preferred Qualifications:
- Experience serving mid/long-tail or larger-scale merchants, with in-depth understanding of merchant business models and growth journeys in at least one e-commerce industry/category, and clear views on industry development patterns.
- Proficient in Excel and SQL; proficiency in one of AI agent is a plus. Hands-on experience in modeling or large-scale data analysis is preferred, with the ability to translate data insights into concrete strategies and projects.
About the team
Indonesia Small Medium Business team takes the responsibility to manage sellers from scratch via omni-channels, accelerate the growth cycle for platform via strategy approach and provide accessible, quality & effective education and engagement throughout the whole seller lifecycle to drive their business success. While ID SMB Strategy takes an important role in target setting, budget management, data enhancement and strategy production.
Responsibilities:
- Take ownership of end-to-end acquisition strategy planning and execution for key industries in Indonesia (e.g. Beauty, Fashion, Lifestyle, Electronics), defining industry development stages and clear goals to drive scalable acquisition growth.
- Based on TikTok Shop and Tokopedia platform characteristics, combined with local consumer trends and competitive landscape in Indonesia, develop differentiated industry operating and seller management strategies, and build replicable industry playbooks and methodologies.
- Deeply understand common pain points and core needs of merchants at different development stages within each industry, and build a data-driven, end-to-end operating framework to improve overall industry operating efficiency.
- Build and monitor an industry-level OKR system, tracking key metrics such as industry scale, penetration, merchant structure and supply health; break down and attribute OKRs, and adjust industry development direction in a timely manner based on data insights.
- Collaborate closely with cross-functional teams including assortment, integrated marketing, product to land platform capabilities and resources in priority industries and establish a closed-loop industry incubation mechanism.
Minimum Qualifications:
- 3+ years of experience in e-Commerce or internet operations/strategy/business analytics; experience in industry planning, category operations or ecosystem incubation
- Detail-oriented, responsible and results-driven, with strong self-motivation and learning agility; able to iterate quickly in a fast-changing and ambiguous environment.
- Fluent in English (both written and spoken) is required to operate effectively in an international business environment.
Preferred Qualifications:
- Experience serving mid/long-tail or larger-scale merchants, with in-depth understanding of merchant business models and growth journeys in at least one e-commerce industry/category, and clear views on industry development patterns.
- Proficient in Excel and SQL; proficiency in one of AI agent is a plus. Hands-on experience in modeling or large-scale data analysis is preferred, with the ability to translate data insights into concrete strategies and projects.
About the team
Indonesia Small Medium Business team takes the responsibility to manage sellers from scratch via omni-channels, accelerate the growth cycle for platform via strategy approach and provide accessible, quality & effective education and engagement throughout the whole seller lifecycle to drive their business success. While ID SMB Strategy takes an important role in target setting, budget management, data enhancement and strategy production.
Responsibilities:
- Take ownership of end-to-end acquisition strategy planning and execution for key industries in Indonesia (e.g. Beauty, Fashion, Lifestyle, Electronics), defining industry development stages and clear goals to drive scalable acquisition growth.
- Based on TikTok Shop and Tokopedia platform characteristics, combined with local consumer trends and competitive landscape in Indonesia, develop differentiated industry operating and seller management strategies, and build replicable industry playbooks and methodologies.
- Deeply understand common pain points and core needs of merchants at different development stages within each industry, and build a data-driven, end-to-end operating framework to improve overall industry operating efficiency.
- Build and monitor an industry-level OKR system, tracking key metrics such as industry scale, penetration, merchant structure and supply health; break down and attribute OKRs, and adjust industry development direction in a timely manner based on data insights.
- Collaborate closely with cross-functional teams including assortment, integrated marketing, product to land platform capabilities and resources in priority industries and establish a closed-loop industry incubation mechanism.
Qualifications
Minimum Qualifications:
- 3+ years of experience in e-Commerce or internet operations/strategy/business analytics; experience in industry planning, category operations or ecosystem incubation
- Detail-oriented, responsible and results-driven, with strong self-motivation and learning agility; able to iterate quickly in a fast-changing and ambiguous environment.
- Fluent in English (both written and spoken) is required to operate effectively in an international business environment.
Preferred Qualifications:
- Experience serving mid/long-tail or larger-scale merchants, with in-depth understanding of merchant business models and growth journeys in at least one e-commerce industry/category, and clear views on industry development patterns.
- Proficient in Excel and SQL; proficiency in one of AI agent is a plus. Hands-on experience in modeling or large-scale data analysis is preferred, with the ability to translate data insights into concrete strategies and projects.
Responsibilities
ResponsibilitiesAbout the team
Indonesia Small Medium Business team takes the responsibility to manage sellers from scratch via omni-channels, accelerate the growth cycle for platform via strategy approach and provide accessible, quality & effective education and engagement throughout the whole seller lifecycle to drive their business success. While ID SMB Strategy takes an important role in target setting, budget management, data enhancement and strategy production.
Responsibilities:
- Take ownership of end-to-end acquisition strategy planning and execution for key industries in Indonesia (e.g. Beauty, Fashion, Lifestyle, Electronics), defining industry development stages and clear goals to drive scalable acquisition growth.
- Based on TikTok Shop and Tokopedia platform characteristics, combined with local consumer trends and competitive landscape in Indonesia, develop differentiated industry operating and seller management strategies, and build replicable industry playbooks and methodologies.
- Deeply understand common pain points and core needs of merchants at different development stages within each industry, and build a data-driven, end-to-end operating framework to improve overall industry operating efficiency.
- Build and monitor an industry-level OKR system, tracking key metrics such as industry scale, penetration, merchant structure and supply health; break down and attribute OKRs, and adjust industry development direction in a timely manner based on data insights.
- Collaborate closely with cross-functional teams including assortment, integrated marketing, product to land platform capabilities and resources in priority industries and establish a closed-loop industry incubation mechanism.
Qualifications
QualificationsMinimum Qualifications:
- 3+ years of experience in e-Commerce or internet operations/strategy/business analytics; experience in industry planning, category operations or ecosystem incubation
- Detail-oriented, responsible and results-driven, with strong self-motivation and learning agility; able to iterate quickly in a fast-changing and ambiguous environment.
- Fluent in English (both written and spoken) is required to operate effectively in an international business environment.
Preferred Qualifications:
- Experience serving mid/long-tail or larger-scale merchants, with in-depth understanding of merchant business models and growth journeys in at least one e-commerce industry/category, and clear views on industry development patterns.
- Proficient in Excel and SQL; proficiency in one of AI agent is a plus. Hands-on experience in modeling or large-scale data analysis is preferred, with the ability to translate data insights into concrete strategies and projects.
Additional Information
- Posted: Aug 13, 2026