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As America's Un-carrier, T-Mobile US, Inc. (NASDAQ: TMUS) is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The company's advanced nationwide 4G LTE network delivers outstanding wireless experiences to millions of customers who are unwilling to compromise on quality and value. Based in Bellevue, Washington, T-Mobile US provides services through its subsidiaries and operates its flagship brands, T-Mobile and MetroPCS.
Highlights from T-Mobile
  • T-Mobile Missy Roque

    Meet a Fairygodboss at T-Mobile

    • Name

      Missy Roque

    • Position

      Sr. Major Account Executive

      Washington D.C.

    Ask what the keys to a successful sales career are, and Missy will tell you that it’s all about hard work and relationship building. It’s also about facing challenges head on – especially the tough ones. She’s done a lot of that since she joined T-Mobile in 2004 as a B2B specialist bringing wireless solutions to large companies.

    A lifelong Floridian at heart (and a proud Florida State University grad), Missy had just moved with her husband Tony from Miami to Nashville, and she quickly went to work, building a roster of loyal T-Mobile clients. Back then, the wireless industry was in a state of rapid change, and T-Mobile was at the center of it.

    Missy’s journey with T-Mobile has seen her take on a lot of challenges, but in 2007, she faced the greatest one of her life: she was diagnosed with Stage 3 Hodgkin’s Lymphoma. As a mother of a then two-year old child, she was looking at six months of chemotherapy and an uncertain future. She was at her lowest point, and she saw her company step up and support her in ways she never expected.

    Ten years later, Missy isn’t just a cancer survivor. She’s an award-winning sales achiever, having earned numerous awards for top performance through the years, including #1 Senior Major Account Executive in the nation in Q416. She’s also been nominated for 2017 Business Woman of the Year by the Leukemia and Lymphoma Society. With the level of dedication she brings to every customer, and her growing list of sales achievements, we’re not surprised. Way to deliver, Missy!

  • T-Mobile Grace Chu

    Meet a Fairygodboss at T-Mobile

    • Name

      Grace Chu

    • Position

      Sr. Manager Software Development

      Seattle, WA

    At the beginning of her career, Grace had graduated from UCLA, where she studied Mathematics, Computer Science and Business Administration, and was working as a management consultant for a number of big clients. As a consultant, Grace worked to understand a client’s current state, assess what was working and what wasn’t, and then make strategic recommendations.

    She was working to implement a Project Portfolio Management system with another client at the time when T-Mobile’s IT leadership was looking for someone with similar experience. Grace was recruited to come in and lead the implementation as an outside consultant. Business priorities shifted as market conditions changed, but her team consistently delivered on their commitments. She ended up spending three years growing the user base from less than 50 to 3,000 users across multiple departments while enabling new features and capabilities.

    Today, she works extensively with leadership in what she calls “enabling technologies and implementation standards.” That means focusing on high-level strategy, looking at where IT is now, and envisioning what we need to do to enable T-Mobile to transition into a digital company.

  • T-Mobile Lamettress Fields

    Meet a Fairygodboss at T-Mobile

    • Name

      Lamettress Fields

    • Position

      Retail Sales Associate

      Opelika, AL

    After eight years of Army deployments as a supply sergeant and then five years of nursing, Lamettress decided she wanted fewer 12-hours hospital shifts and more quality time with her family. Which is why she made a life-changing decision to strike out on a new adventure as Associate Sales Rep at the T-Mobile store in West Point, Alabama.

    With a husband and three sons, she was more than a little apprehensive about leaving the security of a nursing career for something entirely new. But her interviewer, who would later become her manager, said the magic words. “At T-Mobile, you can create your own destiny.” In the Army, she was used to figuring things out for herself. After worry, prayer and some long talks with her husband, Lamettress decided she could probably figure things out at T-Mobile, too.

    Life had prepared Lamettress well for T-Mobile. The Army taught her loyalty and organization. Nursing taught her patience. Both experiences taught her the importance of understanding other people, because “they don’t all think like you.” And that’s what makes a great sales professional. “I don’t push people into buying things,” she says. Rather, she listens to each customer and assembles a set of products that fits into their life. And finally, she always puts the customer first. “They want to feel like the most important person in store. And they are.”

What Women Should Know about Working At T-Mobile
T-Mobile is about embracing who you are. It’s about coming to work every day, being yourself, and making your own unique contribution. The Women’s Leadership Network seeks to encourage women to lead from every chair. We are focused on engaging, inspiring, developing, and advancing the careers of the women of T-Mobile in order to drive performance, innovate, grow our business, and establish a strong reputation as a great place for women to work.

T-Mobile offers great healthcare and paid time off benefits, but also numerous corporate discount programs, investment options, family planning and family care, and overall wellness programs.

  • John Legere, CEO: "Our diversity is not only a huge source of pride; it’s also a massive competitive advantage. T-Mobile’s diversity fuels better ideas—the very ideas that are driving our Un-carrier revolution forward."
  • Lauren Venezia, SVP: "[At T-Mobile] we have programs that can help employees obtain the skills and competencies needed for the next level. Through resources like our mentoring program, the goal is to create an environment where leaders give everything they know to others [to help them grow regardless of their gender]."
  • Jim Gebing, VP: "As a leader, I have an obligation to encourage and promote development and advancement of our best talent. To win, you have to surround yourself with the very best people, with the most diverse backgrounds and experiences to encourage a different kind of discussion. Different perspectives drive creativity and expansion of thought and, in the end, a far more productive team."

Gender diversity statistics

    • Women in workforce
    • 42.8%
    • Women holding senior management
    • 34.3%
    • Women directors on board
    • 9.1%

Programs, initiatives, groups

    • Additional information
    • The Women’s Leadership Network and the Women in Tech group, a sub-group of the WLN focused on empowering gender diversity in the Technology Organization at T-Mobile.
    • Unconscious bias training
    • Yes, We offer Unconscious Bias Training and have promoted additional UB trainings, like "Undoing Unconsious Bias; Military Mindfulness & the Truth About Disabilities."
    • Internal mentorship / sponsorship programs
    • Yes, We provide many mentorship/sponsorship opportunities. Mentoring at T-Mobile can be formal or informal. We take an employee-driven approach to mentoring, while providing the tools and resources needed to identify and develop programs. From Employee Resource Groups to tailored programing for our Inclusion Council and Women in Tech, we offer many resources for both mentors & mentees.
    • Internal employee networking
    • Yes, We offer six Employee Resource Groups for internal employee networking & professional development.
    • Diversity initiatives / processes for recruiting
    • Yes, We have numerous strategic partnerships and community memberships to cast as wide a net as possible to fill our pipeline with diverse talent. We also have several development programs to build a diverse bench from current internal talent. From entry-level to senior executive, we look hire and retain the best (diverse) talent to reflect the communities we serve.
    • Executive coaching
    • Yes

Flexible working

    • Flexible working policies
    • Remote and Flexible working arrangements are determined team-by-team if they can support these arrangements. We believe, (especially in Retail & Call Centers) people managers make their best efforts to balance the needs of our business with employee requests for flexible work hours and PTO.

Parental Leave

    • Overview: Parental leave policies
    • T-Mobile offers paid parental leave to all employees, whether part time or full time, salaried or hourly (as long as they meet the eligibility period: first of the month following or coinciding with 180 days of active employment).
    • Paid maternity leave
    • Yes, Up to 7 weeks
    • Unpaid maternity leave
    • Yes
    • Paid paternity leave
    • Yes, Up to 3 weeks
    • Unpaid paternity leave
    • Yes
    • Adoptive paid leave
    • Yes, Up to 3 weeks
    • Short-term disability benefits
    • Yes
    • Additional short-term disability info
    • Our 7 week maternity benefit is for incapacity related to childbirth and associated bonding. If the birth mother has complications prior to delivery or that go beyond the 7 week period, they will be considered for the short term disability benefit (60% of pay for up to 26 weeks max).

Maternity-Related Benefits

    • Other benefits information
    • T-Mobile supports creating a family in whatever way is right for you and offers a robust Adoption/Surrogacy expense reimbursement benefit of up to $13,500 per child.
    • Lactation facilities
    • Yes

Care-taking benefits

    • Care-taking benefits information
    • Any T-Mobile employee whose household income is $99k or less is eligible to receive a subsidy of up to $200/month towards childcare expenses. T-Mobile also provides backup childcare and eldercare benefits in partnership with Bright Horizons. Employees are eligible for up to 10 care visits a year either in a center or their own home, for the cost of a small copay per visit.
    • Back-up childcare
    • Yes
    • Childcare subsidies
    • Yes
    • Elder-care benefits
    • Yes

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