Contact Representative Job Reviews

Women who are Contact Representatives have an overall job satisfaction level of 2, 100% of them believe there is gender equality in their firms, and make an average salary range of $25k-$50k.

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Internal Revenue Service

Contact Representative, Customer Service

January 1970

The office I was a part of was actually women dominated, but I've found that to be the case in most customer service areas I've ever been a part of.

Job Satisfaction Level

  • Recent Salary


  • Recent Bonus

    Not eligible for bonus

  • CEO supports Gender Diversity?


  • Are Women and Men Treated Equally?


  • Level of Flexibility

    1 2 3 4 5
    There may be more flexibility in areas other than the call center, but I was in a call center, and we were even timed for bathroom breaks.
  • Took Maternity Leave Here? (Weeks)

    4 paid / 2 unpaid

    My paid weeks were just my PTO and sick leave I had saved for that time. There was no other paid time available.
  • One Thing Employer Could Improve

    Improve work-life balance and policies (e.g. flex-time, limit face time)

  • Recommend to Women?

    Maybe. It depends on their ultimate career goals.

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