Contact Representative Job Reviews
Contact Representative, Customer Service
The office I was a part of was actually women dominated, but I've found that to be the case in most customer service areas I've ever been a part of.
Job Satisfaction Level
Not eligible for bonus
CEO supports Gender Diversity?
Are Women and Men Treated Equally?
Level of Flexibility1 2 3 4 5There may be more flexibility in areas other than the call center, but I was in a call center, and we were even timed for bathroom breaks.
Took Maternity Leave Here? (Weeks)
4 paid / 2 unpaidMy paid weeks were just my PTO and sick leave I had saved for that time. There was no other paid time available.
One Thing Employer Could Improve
Improve work-life balance and policies (e.g. flex-time, limit face time)
Recommend to Women?
Maybe. It depends on their ultimate career goals.