Customer Service Rep. Job Reviews

Women who are Customer Service Rep.s have an overall job satisfaction level of 3.5, 100% of them believe there is gender equality in their firms, and make an average salary range of $0-$25k.

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Lady Bamababe

Teletech

Customer Service Rep., Primary services

January 1970

Ive worked here for a year , no raise, no promised performance bonus, no paid time off, the pay isn't great and I was told they will not give anyone a raise anytime soon. The support is mediocre, a lot of the times your left in a bind when a customer wants a supervisor because the supervisors try to make every attempt to get out of the call. The,job is performance based and if you don't get good surveys you get in trouble although the people that do the surveys are not upset with you but are upset with the company you take calls for but your reprimanded for it.

Job Satisfaction Level

3.0
  • Recent Salary

    $0-$25k

  • Recent Bonus

    $0-$10k

  • Typical Hours (per day)

    7 hours or fewer

  • Are Women and Men Treated Equally?

    Yes

  • Took Maternity Leave Here? (Weeks)

    None taken

  • Recommend to Women?

    Maybe. If you want to take calls at home but have no paid time off, no benefits, then this is your job.

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anon5758

Liberty Mutual Insurance

Customer Service Rep., Personal Market Insurance

January 1970

I worked here for 12+ years. When I started most sales reps were male and most customer service reps were female. It seemed very much a male oriented company. In the more recent years I have seen many new female sales reps and now even several male customer service reps. I think overall if you are a hard worker you can succeed.

Job Satisfaction Level

4.0
  • Recent Salary

    $25k-$50k

  • Recent Bonus

    $10k-$20k

  • Typical Hours (per day)

    8 hours

  • Are Women and Men Treated Equally?

    Yes

  • Took Maternity Leave Here? (Weeks)

    None taken

  • Recommend to Women?

    Yes

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