‘I Love My Job’: Stretch Opportunities, Leadership Support, and an Innovative Culture

Welcome to I Love My Job, the series where we hear from women who really love their jobs. In this edition, we sat down with Susan Bagley, Senior Director of Client Services at Lowe’s Media Network.

Susan joined Lowe’s about three and a half years ago, and her storied career journey with the company has brought her to where she is today: leading sales and management teams in supporting vendor partners’ advertisement initiatives. It’s thanks to her hard work, her team’s extensive cross-functional collaboration, and the support of Lowe’s leadership that she’s had the opportunity to quickly grow in her career and see the impact that her work has had on a very broad scale.

“Lowe's culture has helped me grow and innovate by encouraging an entrepreneurial mindset to do new things each and every day,” she tells Fairygodboss. “[Our] leadership is forward-thinking and encourages you [to] challenge the status quo and continue to provide the very best solutions … I love the ability to build at scale, grow my team, and grow myself personally and professionally.”

In the video below, Susan shares more about her career journey at Lowe’s, her work in setting up Lowe’s Media Network, and the company’s culture of innovation. We also provide lightly edited highlights from the video discussion in the following article.

How long have you been with Lowe's? Tell us about your career journey with Lowe's.

I joined Lowe's a little over three and a half years ago as the Director of Sales for the Lowe's Media Network, supporting the home décor division and leading a group of sellers and account managers in supporting advertising for our vendor partners.

In 2024, I was promoted to lead the entire Client Services team, supporting all three major merchandising divisions at Lowe's. Now, I lead a full team of sales and account management, selling advertising directly to our vendor partners.

Talk to us about a project you’re working on or that you’ve worked on. Is there a career milestone you’ve been able to check off your bucket list?

Setting up and standing up Lowe's Media Network has been a really important career milestone for me. Having a background in media sales and working in retail, I did not think I would get the unique opportunity to start an entrepreneurial business within a Fortune 500 company. This was on my bucket list to do for a long time, and not only did we build the team from the ground up in terms of hiring execution and end-to-end modeling, but we've also grown in team size and promotions, [and were] fully integrated into the rest of the organization in just about three years.

That's something I'm incredibly proud of … and it's something that I've strived to achieve both personally and professionally for a very long time. I can't wait to see what we accomplish next.

How has Lowe’s culture helped you grow and innovate?

Culturally, Lowe’s has really helped me innovate both personally and in business. Something I appreciate about Lowe's is that an entrepreneurial mindset is encouraged, and that's really important in what I do and in what my team does, which is finding new solutions to better serve our vendor partners.

I also think Lowe's really encourages innovation by providing associates, really at all levels, with the ability to learn different areas of the business. And that might be through stretch projects, or that might be through different learning and education opportunities. Lowe's is consistently pushing cultural integration in everything that we do, and innovation is really at the center of our core beliefs.

What is your favorite thing about Lowe's?

My favorite thing about Lowe's is the true cross-functional collaboration and partnership with many departments across the business—and seeing the impact that we can have within my team at a very broad scale.

I also love the ability to grow personally and professionally, and to build and scale my team and support their career development.

How does Lowe's support you?

Lowe's supports me by providing extremely comprehensive benefits—everything from healthcare to mental health services to financial benefits.

Lowe's also provides excellent resources through mentorship and leadership support circles so that you can continue to grow yourself personally and professionally.

What advice would you give other women looking to work at Lowe's?

I would tell other women that, if you're looking for career advancement, a wider skillset, upward mobility, and an executive leadership team that is over 40% female—as well as supportive leadership and flexibility—Lowe's is a great place for you to grow your career.

If you're interested in growing your career with Lowe's, I encourage you to look at our many open roles on Fairygodboss.

Interested in joining the Lowe’s team? They’re hiring! Click the link below to browse opportunities.

Fairygodboss is proud to work with Lowe’s. Find a job there today!

Check out other posts in the ‘I Love My Job’ series:

[Please note that this list may be updated by Fairygodboss as other articles become available.]

• ‘I Love My Job’: 31 Years of Personal and Professional Growth Opportunities at My Dream Company
• ‘I Love My Job’: From a Chance Encounter to a Cybersecurity Manager at a People-Centric Company
• ‘I Love My Job’: A ‘Winning Culture’ Where We Win Together as a Supportive and Flexible Team
• ‘I Love My Job’: I Grew Into a Director Role & Now Help Other Leaders Unlock Their Full Potential
• ‘I Love My Job’: A Team of Collaborative Tinkerers Who Are Free to Explore and Innovate