Software Development Engineer in Test, Retail Engineering

Apple is where individual imaginations gather together, committing to the values thatlead to great work. Every new product we build, service we create, or Apple Store experience we deliver is the result of us making each other's ideas stronger. That happens because every one of us shares a belief that we can make something wonderful and share it with the world, changing lives for the better. It's the diversity of our people and their thinking that inspires the innovation that runs through everything we do. When we bring everybody in, we can do the best work of our lives. Here, you'll do more than join something - you'll add something.

Join us, the team that serves as Apple's nerve center: Apple Information Systems and Technology group! We are looking for Software QE Engineers, who will work closely with other Software Engineers, Project & Product Managers, Product Designers, and other internal & external partners.

There are countless ways you can contribute here, from working on apple.com to software for digital & physical Apple Stores, from software for Apple Care to Apple-wide systems for identity, operations, recruiting, and people management, from software for Apple data centers to Apple-wide data processing & AI/ML systems.

When you join IS&T, you'll help design and manage systems, frameworks, and apps that countless Apple customers and employees rely on every day. Together, we'll explore all the ways to improve how Apple operates, freeing our employees to do what they do best, and crafting magical experiences for our customers.

Description

Apple's IS&T team is looking for a Software Quality Engineer to contribute to design, analysis and certification of our applications. We are looking for someone who is equally passionate about quality and using lightweight processes to consistently achieve it. The role would also involve interacting with multi-functional engineering and product teams to test features, perform root cause analysis, and drive the quality of customer's experience.","responsibilities":"
The quality of Apple's products, including consistent functionality, performance and stability
Understanding new and existing feature implementations in order to craft informed, robust testing charters
Authoring and reviewing test scenarios, scripts and plans
Conduct functional, regression, performance, and security testing using automation tools
Identifying and report defects, inclusive of first-level root cause analysis and consistent steps to reproduce
Design, develop, and maintain automated test frameworks, scripts, and test cases for web, API, and mobile applications
Collaborate with developers, product managers, and QA teams to define test strategies and acceptance criteria
Implement CI/CD pipeline integration to enhance automated testing execution
Analyze test results, report defects, and track issues using defect management tools
Continuously improve test automation frameworks and enhance testing efficiency
Championing quality efforts beyond test execution, including collaborating with test automation engineering teams, product management teams and engineering program teams

Preferred Qualifications
Hands on experience in automation framework architecture, design and development
Expertise in QE processes, tools and metrics
Experience in Maven/Gradle and Git repositories is required
Experience of working in Agile development environment with high quality product
Solid understanding of software build tools, CI/CD integrations, deployment process and code quality checking tools
Experience in testing microservices and cloud-based applications
Understands log scanning to identify errors and root cause, with strong problem-solving, debugging, and analytical skills.
Hands on experience with Load, Resiliency & Performance testing. Exposure to Jmeter/Gatling/Locust performance testing framework
Experience with Testing of AI/ML applications, Security and Accessibility testing is good to have
Experience in cloud technologies such as AWS/GCP and containerisation technologies such as Docker or Kubernetes is good to have
Hands-on experience leveraging AI agents, MCP servers, and LLM-driven developer tools to accelerate test automation and engineering workflows at scale.
Hands-on experience and working knowledge of building AI-related systems - such as MCP (Model Context Protocol) servers, AI agents, agentic workflows, or LLM-powered tools/integrations - for real engineering use cases

Minimum Qualifications
8+ years experience in software quality assurance testing
5+ years of strong practical experience in automation with Java and/or Swift or any OO language
Experience in testing API/Web Service, Web apps or Mac/iOS/iPadOS native applicationsS
Strong hands-on experience on Core Java, Karate, RestAssured, Playwright/Selenium, Appium/XCUI or similar frameworks