Coordinator, Manufacturing

Company Overview

Brother is a leading provider of home and office equipment, sewing and crafting products, and industrial solutions. With a legacy spanning over 115 years, our brand is renowned for producing award-winning printers, sewing machines, P-touch labelers, and more. Brother International Corporation (BIC) was established in 1954, marking over 70 years of operations in the United States. Our Americas headquarters is located in Bridgewater, New Jersey. BIC is a wholly owned subsidiary of Brother Industries Limited (BIL), which was founded in 1908 in Nagoya, Japan, and operates in more than 30 countries worldwide. Brother's Americas presence includes subsidiaries in Canada, Mexico, Brazil, Argentina, Chile, and Peru.

Why Work at Brother?

Brother USA has consistently been recognized as a best place to work, reflecting our commitment to fostering a workplace culture aligned with our core values of being inclusive, collaborative, customer-centric, and socially responsible. We value work-life balance and flexibility, and as a result have introduced policies such as our hybrid office schedule, casual dress code, and flexible Fridays, which allow us to wrap up meetings for dedicated focus time or to start our weekends sooner, year-round. Our commitment to employee growth and development is demonstrated through our offering of facilitated courses and certificate programs and our investment in resources that enable self-paced learning.

Role Overview

The Coordinator, Manufacturing provides support to the Technical Solutions Service Department across a variety of areas including operations, inventory, finances, and administrative tasks. This position coordinates departmental purchasing and ordering activities, inventory movements, production order processing, financial and month-end activities, environmental KPI reporting, document management, and other operational requirements. The Coordinator works cross-functionally with Service, Warehouse Operations, Distribution, Finance, Purchasing, and other internal stakeholders to ensure transactions, inventory movements, documentation, reporting, and departmental activities are completed accurately and on time. The position also analyzes inventory requirements and operational data to support appropriate inventory levels, improve departmental efficiency, and ensure effective execution of Service Department activities.

Duties & Responsibilities

Operations & Inventory Coordination

• • Coordinate departmental inventory and material requirements to support Service operations.
  • Coordinate inventory movements associated with completed projects, repackable goods, warehouse-damaged products, and other Service Department requirements.
  • Work cross-functionally with Service teams, warehouse personnel, and other distribution centers to coordinate and communicate incoming and outgoing inventory transfers.
  • Analyze carton, parts, and other Service-related inventory requirements and forecast demand to support appropriate inventory levels.
  • Review weekly inventory levels and recommend actions to reduce excess inventory and unnecessary SKUs.
  • Request, coordinate, and monitor cycle counts for Service Department inventory and follow up on identified discrepancies.
  • Assist with the creation, processing, maintenance, and closure of SAP production orders for applicable Service Department activities.
  • Investigate and coordinate resolution of inventory, transactional, and operational discrepancies with appropriate stakeholders.
  • Provide operational support for departmental projects, initiatives, and continuous improvement activities.

Purchasing & Procurement Administration

• • Coordinate and process departmental purchasing and ordering requirements.
  • Create and process purchase requisitions and purchase orders through Zycus for departmental supplies, materials, and services.
  • Monitor purchase requisitions, purchase orders, and other purchasing activities to ensure timely processing and fulfillment.
  • Follow up with internal stakeholders and suppliers, as appropriate, to resolve purchasing, delivery, invoicing, and documentation issues.
  • Maintain accurate purchasing records and supporting documentation in accordance with established departmental and company procedures.
  • Coordinate with Purchasing, Finance, and other stakeholders to resolve transactional discrepancies and support departmental requirements.

Financial & System Administration

• • Perform system transactions required to support month-end chargebacks and departmental P&L activities.
  • Assist with maintaining departmental financial records and supporting documentation to ensure accuracy and completeness.
  • Review applicable transactions and documentation for accuracy and coordinate correction of identified discrepancies.
  • Support month-end financial activities and reporting requirements within established deadlines.
  • Maintain accurate SAP production order and other applicable system information supporting departmental operations.
  • Coordinate with Finance and other internal stakeholders regarding departmental financial transactions and reporting requirements

Reporting, Documentation, and Administrative Support

• • Prepare, maintain, and report the department's monthly environmental KPIs.
  • Maintain departmental records, reports, work instructions, and supporting documentation.
  • Upload, organize, and maintain required documents within OnBase and other approved document-management systems.
  • Develop and maintain work instructions for recurring departmental processes and responsibilities.
  • Provide backup support for administrative, operational, and project-related responsibilities.
  • Support special projects, reporting requests, and other departmental activities as assigned.

Experience & Qualifications

Education

• • High School Diploma (or G.E.D.) High School Diploma, GED, or Equivalent
  • Associate's Degree (or equivalent experience) Business Administration, Supply Chain, Operations, or related degree

Experience

• • Experience working in administrative, operational, purchasing, inventory, or related roles within a warehouse, distribution, service, or similar operational environment

Software/Technical Skills

• • Microsoft Office Suite, including Excel, Outlook, Word, and PowerPoint
  • Effectively utilize enterprise business systems and departmental applications
  • Knowledge of SAP or a comparable ERP system
  • Knowledge of procurement/purchasing platform (Zycus preferred)
  • Knowledge of electronic document-management system (OnBase preferred)

Other Skills/Knowledge/Abilities

• • Strong written and verbal communication skills
  • Strong organizational, prioritization, and time-management skills with the ability to manage multiple responsibilities and deadlines
  • Strong analytical, problem-solving, and critical-thinking skills
  • High level of accuracy and attention to detail when processing transactions, maintaining records, and analyzing information
  • Ability to build and maintain effective working relationships with cross-functional stakeholders
  • Demonstrated initiative and ability to work independently while contributing effectively within a team environment
  • Strong follow-up skills with the ability to identify issues and drive activities through completion
  • Customer-focused approach with a commitment to responsive and professional service
  • Ability to adapt to changing business requirements and adjust priorities accordingly
  • Ability to handle departmental financial, purchasing, and operational information with appropriate confidentiality and discretion

Additional Details for This Role

This role will be an onsite role. You are expected to work from the stated job location 5 days a week. #LI-Onsite

Base Salary

• • The targeted base salary range for this position is $ 19.50 - $ 24.00 hourly
  • Base salary is determined by the education, experience, knowledge, skills, and abilities of the successful candidate, as well as factors such as internal equity, cost of labor in the hiring location, and alignment with market data.
  • The base salary accounts for the entirety of the on-target earnings for this role. No additional incentives or variable pay are applicable.

Our Benefits

We offer a comprehensive benefits package with diverse plan options to meet your family's needs, including health, vision, and dental insurance-all effective from day one of employment. Under our 401(k) retirement savings plan, we match up to 100% of the first 4% of employee contributions, with employer matches vesting immediately. Additionally, we offer an educational assistance program that reimburses up to 100% of tuition, lab fees, textbooks, and other related expenses for qualifying programs. Details are available at https://mybenefits.nfp.com/Brother/2026/guidebook/ for 2026 and https://mybenefits.nfp.com/Brother/2027/guidebook/ for 2027.

Our Mission, Vision & Culture

Our mission is to live our "at your side" promise to simplify and enrich the lives of our customers, employees, and communities. We aim to be where people and technology meet, providing products and solutions that enhance how people live, work, and create. We look to our strategic culture drivers - accountability, authenticity, boldness, and excellence - to enable us to consistently deliver on our vision, mission, and shared values. These drivers help us shape a culture that empowers the business to succeed.

About Where We Work

Brother's corporate headquarters for the Americas is in Bridgewater, NJ, across from the Bridgewater Commons Mall. This location houses key corporate functions, including HR, legal, finance, IT, and supply chain, and a significant presence of our business unit leadership and marketing teams. Our manufacturing and distribution facility in Bartlett, TN spans an impressive 1.5 million square feet - equivalent to 26 football fields - and is located on Brother Boulevard. In addition to the distribution center operations team, this facility hosts several other departments, including our customer service group. Brother also has employees based in other locations, such as Westminster, CO, where many of our marketing and product engineering team members from the mobile solutions division operate, as well as our distribution centers in Richmond, VA and Perris, CA. Additionally, our outside sales teams work remotely within their territories, staying geographically close to the accounts they support to ensure they are always "at your side" for our customers.

Equal Opportunity Employer (EOE) Statement

Brother International Corporation ("Brother") is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, disability, or any other characteristic protected by applicable local, state or federal laws. Brother is committed to providing reasonable accommodations to individuals with disabilities throughout the application or interview process. If you need an accommodation, please contact us at eoe_applicant_accommodations@brother.com .