Lead Systems Engineer - Workforce Applications - Microsoft

Overview

Enterprise Mobility is a leading provider of mobility solutions, owning and operating the Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car brands through its integrated global network of independent regional subsidiaries. Enterprise Mobility and its affiliates offer extensive car rental, carsharing, truck rental, fleet management, retail car sales, as well as travel management and other transportation services, to make travel easier and more convenient for customers.

Privately held by the Taylor family of St. Louis, Enterprise Mobility together with its affiliate Enterprise Fleet Management manages a diverse fleet of 2.4 million vehicles and accounted for nearly $39 billion in revenue through a network of more than 9,500 fully-staffed neighborhood and airport rental locations in more than 90 countries and territories.

At the center of it all, our dedicated IT teams innovate, design and develop the technology that is redefining how customers rent, buy and share vehicles from our family of brands. Here, you will be part of a diverse and talented team that creates and delivers powerful technology solutions for our customers and employees across the world with the resources and support to develop in a variety of career paths.

As an Enterprise Mobility team member, we offer an excellent package with market-competitive pay, comprehensive healthcare packages, 401k matching & profit sharing, schedule flexibility, work from home opportunities, paid time off, and organizational growth potential.

This position is eligible for a hybrid work schedule, which includes the ability to work from home, while also requiring to be in person as needed at our Lakeside and/or Clayton Corporate HQ campus locations in St. Louis, Missouri.

We are committed to a fair and transparent hiring process. Candidates should expect identity verification, video interviews, technical validation of skills, and verification of employment, education, and work authorization. Falsification of information, proxy interviewing, or misrepresentation of experience or location will result in disqualification.

Responsibilities

The Workforce Technology Engineering team has an exciting opportunity for an IT Engineer 4, Systems. As the senior technical leader for Productivity and Unified Communications Engineering, you will be responsible for defining and driving the strategy, governance, and operational excellence of Enterprise Mobility's workforce productivity and collaboration platforms.

This role serves as a subject matter expert across the Microsoft and Atlassian ecosystems, providing technical leadership and strategic direction for technologies that enable communication, collaboration, knowledge sharing, productivity, and workforce effectiveness across the organization. As an Engineer 4, you will lead large-scale initiatives, establish technical roadmaps, influence enterprise standards, and partner closely with architects, engineers, security teams, business stakeholders, and strategic technology vendors to deliver innovative and secure solutions.

You will be responsible for evaluating emerging technologies, driving adoption of modern workplace capabilities, and ensuring Enterprise Mobility continues to maximize value from investments in Microsoft, Atlassian, and other workforce productivity platforms. This role requires a strong balance of technical depth, strategic vision, and organizational influence. You will mentor engineers across the organization, provide guidance on complex technical decisions, and help shape the future of Workforce Technology Engineering.

Key Responsibilities

• Define and execute long-term strategy and roadmaps for Productivity and Unified Communications platforms
• Serve as the senior technical leader and subject matter expert for Microsoft and Atlassian technologies
• Lead enterprise-wide initiatives involving Exchange, Microsoft Teams, Teams Voice, SharePoint Online, Microsoft Copilot, Entra ID, Jira, and Confluence
• Collaborate with architecture, security, engineering, and business teams to deliver secure, scalable, and reliable solutions
• Establish and influence engineering standards, governance models, operational processes, and best practices across collaboration platforms
• Actively coach, mentor, and develop engineers while providing technical leadership across multiple teams
• Evaluate emerging technologies and identify opportunities to improve employee productivity, collaboration, and user experience
• Partner with Microsoft, Atlassian, and other strategic vendors to influence product direction and maximize platform value
• Ensure security, compliance, resilience, and governance requirements are incorporated into all solutions and strategic decisions
• Contribute across Workforce Technology Architecture and Engineering department areas including Architecture, Workforce Applications, Devices and Connectivity, Software, Identity, and Security to collaborate on engineering best practices and initiatives
• Build strong partnerships across technical teams, business partners, and leadership by leveraging exceptional communication, presentation, influencing, analytical, and problem-solving skills to drive alignment, informed decision-making, and successful outcomes

Are you passionate about defining the future of work through technology? As a technical leader for Workforce Technology Engineering, you will help shape the collaboration, communication, and productivity experiences used by employees across Enterprise Mobility every day. This is an opportunity to influence enterprise-wide strategy across Office 365, Copilot, Teams Voice, SharePoint Online, Exchange, Jira, Confluence, and other emerging technologies. You will partner with engineering teams, architecture, security organizations, business leaders, Microsoft, Atlassian, and other strategic vendors to deliver modern solutions that enhance productivity, support innovation, and strengthen the employee experience. If you enjoy setting technical direction, mentoring engineers, and driving transformational initiatives at enterprise scale, this role provides a unique opportunity to make a lasting impact.

Equal Opportunity Employer/Disability/Veterans

Qualifications

Required:

• Must be presently authorized to work in the U.S. without a requirement for work authorization sponsorship by our company for this position now or in the future
• Must reside in St. Louis, Missouri, or immediate surrounding area
• 8+ years of related IT engineering experience
• Experience with Microsoft technologies, such as Office 365, Exchange, Microsoft Teams, Teams Voice, SharePoint Online, Entra ID, and Microsoft security and compliance capabilities
• Proven experience serving as a subject matter expert and leading complex, cross-functional technology initiatives
• Experience mentoring engineers and providing technical leadership across multiple teams
• Experience working directly with business stakeholders to translate business requirements into scalable technical solutions
• Commitment to protecting our customers, our employees, and our brands by incorporating resilience and recovery models in all relevant decisions; ensures security policy and procedure requirements are met; continuously identifies opportunities for improvements and implements strategies to advance our system continuity capabilities

Preferred:

• Bachelor's degree in Computer Science, Computer Information Systems, Management Information Systems, or related field
• Experience implementing and governing Microsoft Copilot and AI-enabled workplace technologies
• Experience with Atlassian Cloud products, including Jira and Confluence
• Experience with Microsoft Graph API, Power Platform, automation, and scripting technologies
• Experience working with strategic vendors and managing technology partnerships
• Experience leading platform modernization, migrations, and adoption initiatives
• Microsoft and/or Atlassian certifications