2 jobs for "Manager, Customer Support Technology"

PR Manager, Trust and Safety

At Apple - Cupertino

Posted on Oct 16

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GIS Industry Solutions Manager - Transportation, Roads & Highways

At Esri - Redlands

Posted on Oct 13

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Apple

PR Manager, Trust and Safety

Cupertino, CAMarketing$119,700 – $180,300Posted 23 days ago

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Why you should apply for a job to Apple:

Ranked as one of the Best Technology Companies in 2020
3.7/5 in overall job satisfaction
3.1/5 in supportive management
66% say women are treated fairly and equally to men
65% would recommend this company to other women
66% say the CEO supports gender diversity

Ratings are based on anonymous reviews by Fairygodboss members. See all reviews ›

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. You bring passion and dedication to your job and there's no telling what you could accomplish.

Apple's communications team shapes and shares with the world the stories about our innovative products and services, and the values that drive everything we do. The team includes professionals with backgrounds in public relations strategy, journalism, buzz marketing and event production. We're looking for trailblazing, creative and collaborative professionals from a variety of fields. If that's you, then your next home may be here. Come and do the best and most exciting work of your career at Apple.

We are currently seeking a PR Manager, Trust & Safety for our Communications team.

Description

The PR Manager will support the development of strategy, planning and execution of major PR programs and initiatives across privacy and online safety. ","responsibilities":"Creating and managing PR programs with technology, consumer, broadcast and general business press

Partnering with product marketing, privacy engineering, and other relevant stakeholders to develop product positioning, messaging and competitive analysis

Handling crisis communication issues with a focus on managing a message within an hourly news cycle

Self-motivated with a strong work ethic as well as a passion for technology, privacy, and innovation.

Preferred Qualifications

Strong product knowledge and PR experience in the areas of consumer electronics, technology, policy, information security, and privacy strongly preferred.

You are highly adaptable and work well under pressure, with proven experience working on complex, international, large-scale, time-critical projects.

Hard-working, with a positive team-player attitude and passionate about consumer technology.

You should be able to handle multiple projects, be willing to dig-in quickly on key activities and thrive in a very dynamic environment.

You have excellent organizational skills and attention to detail.

A self-starter who is dedicated and demonstrates creative, technical and critical thinking abilities.

You possess excellent writing skills and are an effective communicator with detailed project management skills.

Minimum Qualifications

3-5 years experience in Public Relations, agency or corporate.

Experience working directly with reporters and content to shape positive media coverage.

Ability to quickly analyze media coverage and sentiment, anticipate potential issues, and apply insights to the team's work.

Bachelor's degree.

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $119,700 and $180,300, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

About Apple

Working at Apple means doing more than you ever thought possible and having more impact than you ever imagined.

Size: 10,000+ employees
Industry: Technology: Manufacturing

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