27 jobs for "Service Admin"

Responsibilities

The Supply Chain and Logistics team builds the capabilities that support business growth and global operations. We provide business planning, operational insights, and logistics strategy support to help teams and partners operate efficiently across markets.

As the business scales globally, we take on complex, business-critical challenges across network design, operational efficiency, service quality, and the differing needs of each local market, work that strengthens partner experiences and supports sustainable growth.

You will help build scalable logistics capabilities that support TikTok Commerce across global markets.

- Inventory Accuracy and Process Management: Develop and execute monthly, quarterly, and annual inventory counting plans to ensure inventory accuracy meets company targets; Lead or participate in investigations into inventory discrepancies, conduct root cause analyses, and ensure inventory data is updated accurately and promptly in the system; Manage inventory adjustment, stock transfer, and disposal processes to ensure full compliance and process integrity;
- Inventory Planning and Replenishment Strategy: Monitor inventory levels, analyze historical data and demand forecasts, optimize inventory structure, and track inventory aging; Develop action plans for slow-moving and obsolete inventory and follow through on execution;
- Data Monitoring, Analysis, and Reporting: Regularly prepare and analyze inventory reports, including inventory turnover, inventory aging, and inventory accuracy reports; Monitor key operational metrics, including putaway and picking metrics, identify abnormal inventory trends and potential risks, and translate data insights into actionable improvement initiatives;
- Take ownership of key inventory health metrics, including inventory accuracy, exception rates, and inventory turnover.

Qualifications

Minimum Qualification(s)
- Relevant administrative management experience in a logistics company, retail enterprise, or factory environment;
- Strong communication, coordination, and execution skills, with the ability to work effectively with internal and external stakeholders and drive tasks to completion;
- Proactive, detail-oriented, responsible, and able to adapt to business needs while solving problems actively;
- Strong teamwork mindset and solid execution capability;
- Good English listening, speaking, reading, and writing skills, with the ability to communicate effectively with international colleagues and stakeholders.

Preferred Qualification(s)
- Understanding of the logistics industry;
- Familiarity with administrative procurement and materials management processes;
- Experience in service provider management;
- Team management experience.

Responsibilities

Qualifications

Qualifications

Minimum Qualification(s)
- Relevant administrative management experience in a logistics company, retail enterprise, or factory environment;
- Strong communication, coordination, and execution skills, with the ability to work effectively with internal and external stakeholders and drive tasks to completion;
- Proactive, detail-oriented, responsible, and able to adapt to business needs while solving problems actively;
- Strong teamwork mindset and solid execution capability;
- Good English listening, speaking, reading, and writing skills, with the ability to communicate effectively with international colleagues and stakeholders.

Preferred Qualification(s)
- Understanding of the logistics industry;
- Familiarity with administrative procurement and materials management processes;
- Experience in service provider management;
- Team management experience.

About TikTok

TikTok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.

Size: 10,000+ employees
Industry: Technology: Consumer Internet

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