401 jobs for "Quality Team Lead"

Responsibilities

About the Team
The TikTok LIVE Ecosystem team's mission is to create a sustainable livestream ecosystem. We strive to ensure our users and creators a high quality experience on the platform. This role will be based in Los Angeles, CA.

Responsibilities
- Conduct deep-dive content and ecosystem analysis, delivering actionable insights that shape strategies across ecosystem health, scaled enforcement, and creator experience.
- Build and manage end-to-end quality analysis and reporting pipelines across full moderation workflows.
- Apply LLM and advanced analytical tools to investigate complex cases, perform root cause analysis, validate model reasoning, and support policy research.
- Identify emerging ecosystem risks, systemic gaps, and inconsistencies in policy understanding and enforcement.
- Lead cross-team and vendor calibration on policy interpretation, moderation standards, and quality benchmarks.
- Drive small-to-mid scale initiatives to improve ecosystem outcomes and operational quality.

Qualifications

Minimum Qualification(s):
- BA/BS degree or equivalent practical experience.
- Strong analytical mindset: an ability to connect case-level signals to ecosystem-level trends and turn insights into action.
- Data fluency (Excel / Sheets / basic visualization) and structured problem-solving skills for incident investigation and root cause analysis.
- Deep knowledge of content and monetization ecosystems, plus mastery of policy frameworks and enforcement logic.
- Experience designing moderation quality assessment and calibration mechanisms, with an ability to spot systemic policy gaps.

Preferred Qualification(s):
- Hands-on experience using LLM and analytical methods for policy analysis, model validation, and operational optimization.
- Strong cross-functional collaboration and standard-setting skills to drive consistency across internal and vendor teams.

Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $72200 - $143640 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.

Responsibilities

Qualifications

Qualifications

Minimum Qualification(s):
- BA/BS degree or equivalent practical experience.
- Strong analytical mindset: an ability to connect case-level signals to ecosystem-level trends and turn insights into action.
- Data fluency (Excel / Sheets / basic visualization) and structured problem-solving skills for incident investigation and root cause analysis.
- Deep knowledge of content and monetization ecosystems, plus mastery of policy frameworks and enforcement logic.
- Experience designing moderation quality assessment and calibration mechanisms, with an ability to spot systemic policy gaps.

Preferred Qualification(s):
- Hands-on experience using LLM and analytical methods for policy analysis, model validation, and operational optimization.
- Strong cross-functional collaboration and standard-setting skills to drive consistency across internal and vendor teams.

About TikTok

TikTok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.

Size: 10,000+ employees
Industry: Technology: Consumer Internet

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