75 jobs for "Operational Support Specialist"

TikTok Shop - GTL Logistics - Logistics Operation Excellence Specialist - Indonesia

At TikTok - Jakarta

Posted on Sep 14

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Child Safety Operations Specialist - Trust and Safety

At TikTok - Austin

Posted on Sep 3

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Content Quality Specialist - Nepali

At TikTok - Kuala Lumpur

Posted on Sep 3

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Content Quality Specialist - German

At TikTok - Kuala Lumpur

Posted on Sep 2

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Content Quality Specialist - Thai

At TikTok - Kuala Lumpur

Posted on Sep 2

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Content Quality Specialist - Turkish

At TikTok - Kuala Lumpur

Posted on Sep 2

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Content Quality Specialist French

At TikTok - Kuala Lumpur

Posted on Sep 2

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Content Quality Specialist - Tagalog

At TikTok - Kuala Lumpur

Posted on Sep 2

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Content Quality Specialist - Spanish

At TikTok - Kuala Lumpur

Posted on Sep 2

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Content Quality Specialist Vietnam

At TikTok - Kuala Lumpur

Posted on Sep 2

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Content Quality Specialist - Italian

At TikTok - Kuala Lumpur

Posted on Sep 2

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Content Quality Specialist - Portuguese

At TikTok - Kuala Lumpur

Posted on Sep 2

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Content Quality and Evaluation Specialist - Japanese

At TikTok - Kuala Lumpur

Posted on Sep 2

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Content Quality Specialist - Bahasa Indonesia

At TikTok - Kuala Lumpur

Posted on Sep 1

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Content Quality and Evaluation Specialist - Spanish

At TikTok - Kuala Lumpur

Posted on Sep 1

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Content Quality Specialist - Arabic

At TikTok - Kuala Lumpur

Posted on Sep 1

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Content Quality and Evaluation Specialist (Korean Speaking) - Safety Model Operations

At TikTok - Kuala Lumpur

Posted on Aug 18

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Content Quality and Evaluation Specialist (Japanese Speaking) - Safety Model Operations

At TikTok - Kuala Lumpur

Posted on Aug 18

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Merchant Support Specialist Graduate (Supply Chain and Logistics-Fulfillment Centers Operations) - 2027 Start

At TikTok - Fontana

Posted on Aug 11

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Global Head of Child Safety - Trust & Safety

Posted on Aug 7

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TikTok Shop - GTL Logistics - Logistics Operation Excellence Specialist - Indonesia

Jakarta, IndonesiaOperationsPosted Sep 14, 2026

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Why you should apply for a job to TikTok:

4.5/5 in overall job satisfaction
4.5/5 in supportive management
100% say women are treated fairly and equally to men
100% would recommend this company to other women
100% say the CEO supports gender diversity

Ratings are based on anonymous reviews by Fairygodboss members. See all reviews ›

Responsibilities

We are a team of problem solvers that strives to make an impact. The Operation Excellence will be responsible for tracking cost metrics across the delivery business and implementing operational excellence initiatives to improve service level agreements (SLAs) and reduce costs. This role requires working closely with the operations team to drive changes and ensure the successful execution of initiatives.

Responsibilities
- Identify and drive operations excellence initiatives, focusing on improving delivery performance, eliminating bottlenecks, and enhancing operational efficiency.
- Conduct in-depth analysis of volume, manpower, linehaul forecasting, campaign preparation, and backlog management to support both operational and strategic decision-making.
- Coordinate with operations and data teams to create real-time dashboards to monitor 1PL performance, ensuring alignment with KPIs such as SLA compliance and quality metrics.
- Collaborate with product development teams to ensure that new systems or tools meet operational requirements and support logistics capabilities.

Qualifications

Minimum Qualification(s)
- Experience in operations field & excellence topics other express logistics companies
- Strong in problem-solving skills and independent in driving initiatives from ideation to completion
- Strong personal skills. Willing to work closely with the operations team to execute changes

Preferred Qualification(s)
- Consulting background is a plus

Responsibilities

Responsibilities

We are a team of problem solvers that strives to make an impact. The Operation Excellence will be responsible for tracking cost metrics across the delivery business and implementing operational excellence initiatives to improve service level agreements (SLAs) and reduce costs. This role requires working closely with the operations team to drive changes and ensure the successful execution of initiatives.

Responsibilities
- Identify and drive operations excellence initiatives, focusing on improving delivery performance, eliminating bottlenecks, and enhancing operational efficiency.
- Conduct in-depth analysis of volume, manpower, linehaul forecasting, campaign preparation, and backlog management to support both operational and strategic decision-making.
- Coordinate with operations and data teams to create real-time dashboards to monitor 1PL performance, ensuring alignment with KPIs such as SLA compliance and quality metrics.
- Collaborate with product development teams to ensure that new systems or tools meet operational requirements and support logistics capabilities.

Qualifications

Qualifications

Minimum Qualification(s)
- Experience in operations field & excellence topics other express logistics companies
- Strong in problem-solving skills and independent in driving initiatives from ideation to completion
- Strong personal skills. Willing to work closely with the operations team to execute changes

Preferred Qualification(s)
- Consulting background is a plus

About TikTok

TikTok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.

Size: 10,000+ employees
Industry: Technology: Consumer Internet

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