TikTok Shop - GTL Logistics - Logistics Operation Excellence Specialist - Indonesia
Sep 14, 2026 Jakarta, Indonesia
About us
TikTok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.
- Size: 10,000+ employees
- Industry: Technology: Consumer Internet
Why you should apply for a job to TikTok:
4.5/5 in overall job satisfaction
4.5/5 in supportive management
100% say women are treated fairly and equally to men
100% would recommend this company to other women
100% say the CEO supports gender diversity
Ratings are based on anonymous reviews by Fairygodboss members. See all reviews ›
Responsibilities
We are a team of problem solvers that strives to make an impact. The Operation Excellence will be responsible for tracking cost metrics across the delivery business and implementing operational excellence initiatives to improve service level agreements (SLAs) and reduce costs. This role requires working closely with the operations team to drive changes and ensure the successful execution of initiatives.
Responsibilities
- Identify and drive operations excellence initiatives, focusing on improving delivery performance, eliminating bottlenecks, and enhancing operational efficiency.
- Conduct in-depth analysis of volume, manpower, linehaul forecasting, campaign preparation, and backlog management to support both operational and strategic decision-making.
- Coordinate with operations and data teams to create real-time dashboards to monitor 1PL performance, ensuring alignment with KPIs such as SLA compliance and quality metrics.
- Collaborate with product development teams to ensure that new systems or tools meet operational requirements and support logistics capabilities.
Qualifications
Minimum Qualification(s)
- Experience in operations field & excellence topics other express logistics companies
- Strong in problem-solving skills and independent in driving initiatives from ideation to completion
- Strong personal skills. Willing to work closely with the operations team to execute changes
Preferred Qualification(s)
- Consulting background is a plus
We are a team of problem solvers that strives to make an impact. The Operation Excellence will be responsible for tracking cost metrics across the delivery business and implementing operational excellence initiatives to improve service level agreements (SLAs) and reduce costs. This role requires working closely with the operations team to drive changes and ensure the successful execution of initiatives.
Responsibilities
- Identify and drive operations excellence initiatives, focusing on improving delivery performance, eliminating bottlenecks, and enhancing operational efficiency.
- Conduct in-depth analysis of volume, manpower, linehaul forecasting, campaign preparation, and backlog management to support both operational and strategic decision-making.
- Coordinate with operations and data teams to create real-time dashboards to monitor 1PL performance, ensuring alignment with KPIs such as SLA compliance and quality metrics.
- Collaborate with product development teams to ensure that new systems or tools meet operational requirements and support logistics capabilities.
Minimum Qualification(s)
- Experience in operations field & excellence topics other express logistics companies
- Strong in problem-solving skills and independent in driving initiatives from ideation to completion
- Strong personal skills. Willing to work closely with the operations team to execute changes
Preferred Qualification(s)
- Consulting background is a plus
We are a team of problem solvers that strives to make an impact. The Operation Excellence will be responsible for tracking cost metrics across the delivery business and implementing operational excellence initiatives to improve service level agreements (SLAs) and reduce costs. This role requires working closely with the operations team to drive changes and ensure the successful execution of initiatives.
Responsibilities
- Identify and drive operations excellence initiatives, focusing on improving delivery performance, eliminating bottlenecks, and enhancing operational efficiency.
- Conduct in-depth analysis of volume, manpower, linehaul forecasting, campaign preparation, and backlog management to support both operational and strategic decision-making.
- Coordinate with operations and data teams to create real-time dashboards to monitor 1PL performance, ensuring alignment with KPIs such as SLA compliance and quality metrics.
- Collaborate with product development teams to ensure that new systems or tools meet operational requirements and support logistics capabilities.
Qualifications
Minimum Qualification(s)
- Experience in operations field & excellence topics other express logistics companies
- Strong in problem-solving skills and independent in driving initiatives from ideation to completion
- Strong personal skills. Willing to work closely with the operations team to execute changes
Preferred Qualification(s)
- Consulting background is a plus
Responsibilities
ResponsibilitiesWe are a team of problem solvers that strives to make an impact. The Operation Excellence will be responsible for tracking cost metrics across the delivery business and implementing operational excellence initiatives to improve service level agreements (SLAs) and reduce costs. This role requires working closely with the operations team to drive changes and ensure the successful execution of initiatives.
Responsibilities
- Identify and drive operations excellence initiatives, focusing on improving delivery performance, eliminating bottlenecks, and enhancing operational efficiency.
- Conduct in-depth analysis of volume, manpower, linehaul forecasting, campaign preparation, and backlog management to support both operational and strategic decision-making.
- Coordinate with operations and data teams to create real-time dashboards to monitor 1PL performance, ensuring alignment with KPIs such as SLA compliance and quality metrics.
- Collaborate with product development teams to ensure that new systems or tools meet operational requirements and support logistics capabilities.
Qualifications
QualificationsMinimum Qualification(s)
- Experience in operations field & excellence topics other express logistics companies
- Strong in problem-solving skills and independent in driving initiatives from ideation to completion
- Strong personal skills. Willing to work closely with the operations team to execute changes
Preferred Qualification(s)
- Consulting background is a plus
Additional Information
- Job category: Operations
- Posted: Sep 14, 2026