111 jobs for "Operations Support Specialist"

Search Ads Operation Specialist - Vietnam

At TikTok - Ho Chi Minh City

Posted on Jul 9

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European Logistics Quality Control Specialist - TikTok

At TikTok - London

Posted on May 26

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TikTok Shop - Marketplace Integration Specialist, Apps and API

At TikTok - Sao Paulo

Posted on Apr 29

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Safety Quality Assurance Analyst - Khmer Speaking

At TikTok - Bangkok

Posted on Apr 27

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Search Product Operation Specialist (Vertical Search) - TikTok

At TikTok

Posted on Apr 14

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Search Evaluator Specialist - German Speaking (Third-Party Associate)

At TikTok - Bucharest

Posted on Feb 5

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Search Evaluator Specialist - Arabic Speaking (Third-Party Associate)

At TikTok - Bucharest

Posted on Feb 5

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Search Evaluator Specialist - Italian Speaking (Third-Party Associate)

At TikTok - Bucharest

Posted on Feb 5

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Search Evaluator Specialist - French Speaking (Third-Party Associate)

At TikTok - Bucharest

Posted on Feb 5

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TikTok Shop - Brand Protection & IPR Governance Specialist

At TikTok

Posted on Dec 9

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Safety Quality Assurance Associate - Eco Governance

At TikTok - Bangkok

Posted on Nov 19

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TikTok

Search Ads Operation Specialist - Vietnam

Ho Chi Minh City, VietnamOperationsPosted Jul 9, 2026

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Why you should apply for a job to TikTok:

4.5/5 in overall job satisfaction
4.5/5 in supportive management
100% say women are treated fairly and equally to men
100% would recommend this company to other women
100% say the CEO supports gender diversity

Ratings are based on anonymous reviews by Fairygodboss members. See all reviews ›

Responsibilities

About the Team
The Search Operations team aims to improve search user experience, contribute significant DAU impact to the products and drive for increase in traffic and GMV.

The Search Ads Ops team is dedicated to evaluating and optimizing search algorithms within search ads. Our team conducts thorough evaluations and investigations to ensure optimal performance and accuracy. Additionally, we manage labeling projects to train and refine our models, aiming to improve the relevance and effectiveness of search ads. Our goal is to drive revenue growth while maintaining a high-quality user experience, balancing commercial objectives with user satisfaction. We strive to deliver superior search ads solutions through continuous innovation and meticulous analysis.

It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance.
This may occur in the form of images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals.

What will i be doing?
1. Conduct regular assessments on search quality in accordance with evaluation guidelines/standards.
2. Utilize evaluation methodology to perform daily strategy assessment of search quality in accordance with evaluation guidelines/standards.
3. Analyze user search queries, utilize various tools to understand and categorize search requirements, and identify types of search quality issues in search results.
4. Provide feedback and suggestions for guidelines/standards/SOP improvement based on assessments.
5. Being flexible and open to working on projects outside of core expertise and using assessment methods to support related projects.
6. Able to work with sensitive content including but not limited to child exploitation, diverse religious and political perspectives, violence, and adult/sexual content. (Not frequent)
7. Perform any other duties as assigned.

Qualifications

Minimum Qualifications:
- Bachelor's degree or higher
- Fluency in Vietnamese is required for interacting with Vietnamese content and stakeholders, plus fluency in English as the primary working language.
- Familiarity with search engines, social media algorithms, and SEO
- Strong capacity to learn and understand new concepts

Preferred Qualifications:
- Overseas work or training experience is beneficial
- Proficiency in common office software and search engine-related experience preferred
- Deep understanding of local culture and internet usage habits
- Attention to detail and ability to use data analysis to identify trends

Responsibilities

Qualifications

Qualifications

Minimum Qualifications:
- Bachelor's degree or higher
- Fluency in Vietnamese is required for interacting with Vietnamese content and stakeholders, plus fluency in English as the primary working language.
- Familiarity with search engines, social media algorithms, and SEO
- Strong capacity to learn and understand new concepts

Preferred Qualifications:
- Overseas work or training experience is beneficial
- Proficiency in common office software and search engine-related experience preferred
- Deep understanding of local culture and internet usage habits
- Attention to detail and ability to use data analysis to identify trends

About TikTok

TikTok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.

Size: 10,000+ employees
Industry: Technology: Consumer Internet

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