European Logistics Quality Control Specialist - TikTok
May 26, 2026 London, United Kingdom
About us
TikTok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.
- Size: 10,000+ employees
- Industry: Technology: Consumer Internet
Why you should apply for a job to TikTok:
4.5/5 in overall job satisfaction
4.5/5 in supportive management
100% say women are treated fairly and equally to men
100% would recommend this company to other women
100% say the CEO supports gender diversity
Ratings are based on anonymous reviews by Fairygodboss members. See all reviews ›
Responsibilities
Team Introduction
The Supply Chain and Logistics team plays a vital role in ensuring a strong and efficient supply chain and logistics infrastructure that drives business growth and enables global expansion. They provide business planning guidance and logistics strategy assistance to existing businesses, helping them optimize their operational efficiency.
- Monitor end-to-end logistics performance across the UK/EU fulfillment network and identify issues in warehousing, transportation and last-mile delivery.
- Track key logistics quality metrics, including delivery timeliness, damage rate, loss rate, on-time fulfillment rate and exception rate.
- Conduct regular performance reviews, analyze root causes and propose practical improvement actions.
- Follow up on logistics exceptions and drive closed-loop issue resolution with internal teams and logistics partners.
- Support the improvement of KPI definitions, quality control rules and exception-handling processes.
Qualifications
Minimum Qualifications
- At least 2 years of experience in logistics, e-commerce, supply chain, operations analysis or strategy analysis
- Strong data analysis skills, with the ability to identify problems, analyze root causes and drive improvements through data
- Basic understanding of e-commerce logistics fulfillment
- Fluent in spoken and written English, able to communicate with partners and internal teams in a business environment
- Fast learner, hands-on, results-driven
Preferred Qualifications
- Experience in warehousing, transportation or last-mile delivery is a plus
Team Introduction
The Supply Chain and Logistics team plays a vital role in ensuring a strong and efficient supply chain and logistics infrastructure that drives business growth and enables global expansion. They provide business planning guidance and logistics strategy assistance to existing businesses, helping them optimize their operational efficiency.
- Monitor end-to-end logistics performance across the UK/EU fulfillment network and identify issues in warehousing, transportation and last-mile delivery.
- Track key logistics quality metrics, including delivery timeliness, damage rate, loss rate, on-time fulfillment rate and exception rate.
- Conduct regular performance reviews, analyze root causes and propose practical improvement actions.
- Follow up on logistics exceptions and drive closed-loop issue resolution with internal teams and logistics partners.
- Support the improvement of KPI definitions, quality control rules and exception-handling processes.
Minimum Qualifications
- At least 2 years of experience in logistics, e-commerce, supply chain, operations analysis or strategy analysis
- Strong data analysis skills, with the ability to identify problems, analyze root causes and drive improvements through data
- Basic understanding of e-commerce logistics fulfillment
- Fluent in spoken and written English, able to communicate with partners and internal teams in a business environment
- Fast learner, hands-on, results-driven
Preferred Qualifications
- Experience in warehousing, transportation or last-mile delivery is a plus
Team Introduction
The Supply Chain and Logistics team plays a vital role in ensuring a strong and efficient supply chain and logistics infrastructure that drives business growth and enables global expansion. They provide business planning guidance and logistics strategy assistance to existing businesses, helping them optimize their operational efficiency.
- Monitor end-to-end logistics performance across the UK/EU fulfillment network and identify issues in warehousing, transportation and last-mile delivery.
- Track key logistics quality metrics, including delivery timeliness, damage rate, loss rate, on-time fulfillment rate and exception rate.
- Conduct regular performance reviews, analyze root causes and propose practical improvement actions.
- Follow up on logistics exceptions and drive closed-loop issue resolution with internal teams and logistics partners.
- Support the improvement of KPI definitions, quality control rules and exception-handling processes.
Qualifications
Minimum Qualifications
- At least 2 years of experience in logistics, e-commerce, supply chain, operations analysis or strategy analysis
- Strong data analysis skills, with the ability to identify problems, analyze root causes and drive improvements through data
- Basic understanding of e-commerce logistics fulfillment
- Fluent in spoken and written English, able to communicate with partners and internal teams in a business environment
- Fast learner, hands-on, results-driven
Preferred Qualifications
- Experience in warehousing, transportation or last-mile delivery is a plus
Responsibilities
ResponsibilitiesTeam Introduction
The Supply Chain and Logistics team plays a vital role in ensuring a strong and efficient supply chain and logistics infrastructure that drives business growth and enables global expansion. They provide business planning guidance and logistics strategy assistance to existing businesses, helping them optimize their operational efficiency.
- Monitor end-to-end logistics performance across the UK/EU fulfillment network and identify issues in warehousing, transportation and last-mile delivery.
- Track key logistics quality metrics, including delivery timeliness, damage rate, loss rate, on-time fulfillment rate and exception rate.
- Conduct regular performance reviews, analyze root causes and propose practical improvement actions.
- Follow up on logistics exceptions and drive closed-loop issue resolution with internal teams and logistics partners.
- Support the improvement of KPI definitions, quality control rules and exception-handling processes.
Qualifications
QualificationsMinimum Qualifications
- At least 2 years of experience in logistics, e-commerce, supply chain, operations analysis or strategy analysis
- Strong data analysis skills, with the ability to identify problems, analyze root causes and drive improvements through data
- Basic understanding of e-commerce logistics fulfillment
- Fluent in spoken and written English, able to communicate with partners and internal teams in a business environment
- Fast learner, hands-on, results-driven
Preferred Qualifications
- Experience in warehousing, transportation or last-mile delivery is a plus
Additional Information
- Job category: Operations
- Posted: May 26, 2026