16 jobs for "Customer Advocate"

Responsibilities

The enterprise ad sales team works with some of the largest organizations across all categories. They are responsible for enabling advertising on the platform and connecting users with brands.

The Sales Vertical Manager is responsible for driving strategy and revenue for a team of individual contributors covering a list of named accounts. They will serve as the advocate for their clients both internally and externally. They will grow and develop Brand Partnerships Managers to become strategic advisors to their clients. Success in this role requires a focus on people and relationship management, client education, campaign measurement, and the ability to tell a strong story that shows TikTok's ability to deliver against revenue goals.

Responsibilities:
- Deliver on revenue targets and steer the team to increased growth potential
- Prioritize sales narratives that address the needs of the clients
- Deep understanding of product to drive enhancements to unlock revenue
- Bring a consultative approach that will align around a Customer First methodology
- Provide thought-leadership and mentorship to your team on overall account planning
- Develop and maintain a strong understanding of key vertical market trends and customer opportunities
- Develop, mentor and manage a team of individual contributors

Qualifications

Minimum Qualification(s)
- 7+ years of direct experience in digital advertising, ad sales, or brand marketing

Preferred Qualification(s)
- 3+ years of experience managing individual contributors of varying experience
- Experience managing advertisers throughout the funnel with a deep understanding of their challenges and objectives
- Experience building relationships with top marketing decision-makers at brands and agencies
- Ability to analyze data and identify insights to assess campaign performance
- Ability to proactively troubleshoot and problem solve quickly and through the proper escalation channels
- Experience diagnosing and solving technical problems with product and engineering teams
- Ability to effectively translate technical language to non-technical stakeholders
- Experience with ad verification partners (IAS, DV, MOAT)

Responsibilities

Qualifications

Qualifications

Minimum Qualification(s)
- 7+ years of direct experience in digital advertising, ad sales, or brand marketing

Preferred Qualification(s)
- 3+ years of experience managing individual contributors of varying experience
- Experience managing advertisers throughout the funnel with a deep understanding of their challenges and objectives
- Experience building relationships with top marketing decision-makers at brands and agencies
- Ability to analyze data and identify insights to assess campaign performance
- Ability to proactively troubleshoot and problem solve quickly and through the proper escalation channels
- Experience diagnosing and solving technical problems with product and engineering teams
- Ability to effectively translate technical language to non-technical stakeholders
- Experience with ad verification partners (IAS, DV, MOAT)

About TikTok

TikTok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.

Size: 10,000+ employees
Industry: Technology: Consumer Internet

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