Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and SummaryManaging Consultant, Services Business Development - Non-Bank Institutions
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Overview
The Services team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. Centered on data-driven technologies and innovation, these services include consulting, data insights & analytics, loyalty and marketing programs, platforms in the areas of business experimentation, customer engagement/loyalty, and security solutions.
Role
We are pursuing highly motivated individuals with experience in consultative sales across data products, platforms, and / or other analytic services. Individuals should display strong achievement orientation, intellectual curiosity, openness, resilience, diligence, and the ability to effectively communicate complex ideas in simple ways.
As a Managing Consultant, you will be at the frontline of generating excitement and demand for our unique solutions and forming successful lasting partnerships within Retail & Commerce and Fintech & Digital segments, which include sectors such as retailers, telecom operators, digital players, travel & entertainment, airlines and fintech/enablers.
• Own and manage business development activities for Services within Retail & Commerce and Fintech & Digital segments in Qatar and Kuwait with direct revenue and sales responsibilities.
• Refine the value proposition of new and existing Services capabilities to meet the needs of executives within Retail & Commerce and Fintech & Digital segments
• Serve as the face of Mastercard Services to senior level client stakeholders, including C-Suite Executives.
• Develop strong value-driven narratives and customized presentations in support of new business pitches that ultimately generate new multi-year and multi-million-dollar revenues to Mastercard.
• Drive coordination within demand generation, marketing, specialist sales teams across Services business lines and value propositions, focused on the above defined client vertical.
• Take ownership of the sales process, from prospecting to executing commercial contracts, ensuring a seamless and efficient sales cycle.
• Partner with the Mastercard account leadership team to develop a plan to support their strategic imperatives for target accounts.
• Work closely with Advisors and Consulting Services teams for an effective joint go to market and to ensure best-in-class value delivery.
• Collaborate closely with other team members and bring an innovative and creative mindset to partnering with clients.
• Contribute as a thought leader to the development of intellectual capital, point of views, articles, and blogs.
• Manage complete capture of assignment knowledge and drive to ensure it is available firm-wide (knowledge management).
All About You
• Several years of experience in consultative sales across consulting services, data products, software platforms, and / or other analytic services in relevant industries such as Retail, Telco, Digital, Travel, and Fintech
• Strong commercial drive with ability to build and monetize senior client relationships based on thought leadership, empathy, and subject matter expertise.
• Ability to own and drive end-to-end sales from initial prospecting through signed contract.
• Entrepreneurial mindset and demonstrated experience in selling solutions to c-level clients.
• Excellent at building relationships through networking and outbound prospecting.
• Collaborative attitude with an understanding of how to win as a team.
• Strong verbal and written communication skills and proven attitude for learning technical terms and developing an understanding of complex technical products.
• Strong networker across relevant stakeholder base with the ability to listen, build common ground and influence in order to effectively advance business opportunities and generate revenues.
• Advanced analytical skills, including ability to frame the customer's opportunity in financial terms (i.e. value quantification)
• Bold, energetic, proactive, self-driven, never giving up attitude and creative
• Bachelor's degree minimum.
• MBA or relevant post graduate degree recommended
• Proficiency in English and Arabic.
• Advanced Word, Excel and PowerPoint skills
Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
