15,023 jobs for "Customer Service"

CO Salary Range: USD 23.37 per hour

Overview

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working toward our shared vision to be the world's best and most trusted mobility company.

National and Alamo has exciting opportunities for seasonal Customer Experience Representatives (CXR). This Customer Experience Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers. This position also facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience.

**Seasonal employees cannot exceed 180 days of service**

The position pays $23.50/ hour and is located at the Eagle County Airport, 217 Eldon Wilson Rd Gypsum, CO 81637.

Schedules available:

Monday 12:30pm - 9:30pm
Tuesday 12:30pm - 9:30pm
Wednesday OFF
Thursday OFF
Friday 12:30pm - 9:30pm
Saturday 12:30pm - 9:30pm
Sunday 12:30pm - 9:30pm

Responsibilities

Meet and greet customers in a professional, friendly, and timely manner
Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services which includes offering optional protection products, upgrades, fuel options and other additional equipment
Offer additional customer assistance by offering directions, maps, local area information, and appropriate service information
Answer incoming calls for reservations, rate quotes, general questions, provide information and resolution for customers, other branches, and other vendors
Place outgoing calls for callback management, and miscellaneous calls as assigned
Assist to assess condition of rental upon return
Notify Management of any known customer problems
Notify Management of any known vehicle problems and any required vehicle maintenance
Continuously build knowledge and skills, pursue on the job training and development opportunities and any company sponsored classroom training
Clean vehicles when applicable

Equal Opportunity Employer/Disability/Veterans

Qualifications

Must be at least 18 years old
High School Diploma or G.E.D. required
Must have a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
Must have no drug or alcohol related convictions (DWI/DUI) on driving record in the past 5 years.
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
Must be available for seasonal work lasting a maximum of 180 days

About Enterprise Mobility

Size: 10,000+ employees
Industry: Transportation: Rental

View company profile