27 jobs for "Service Desk Technician"

WHO YOU'LL WORK WITH

You will report to the Director, Cyber Security Engineering located at India Technology Center (ITC). We are a diverse, cross-functional team that collaborates globally across the organization with a variety of stakeholders from service desk technicians to system architects, developers and lawyers. You will partner closely with Cyber Defense, Enterprise Cyber Security Consulting, Data Protection, Windows Client/Server Platform and Cloud Security/Automation teams to assess, analyze, and optimize operational tasks, functions, documenting and processes.

WHO WE ARE LOOKING FOR

We're looking for a Information Security Platform Engineer. This role uses extensive knowledge of international standards, industry best practices, professional experience, collaboration and good judgment to implement a business focused information security strategic roadmap. This role will be part of a team that is responsible for developing, implementing, and maintaining network security technology roadmaps that provide an effective security framework allowing Nike to move rapidly but securely into new business enabling technologies.

WHAT YOU'LL WORK ON

• You have strong problem-solving skills in 2 or more of the below listed capabilities/toolsets and thrive on your ability to determine root cause and provide relevant solutions.

• Strong work experience in End Point security procuct or VPN solutions and have understanding of Networking concepts and knowledge.

• Should able to troubleshoot complex End Point and VPN related incidents.

• An operational mindset is in your blood; the ad-hoc change of evening or weekend plans is seen as an opportunity to grow and excel.

• Ability to juggle multiple priorities where you are the driving force ensuring completion and on-time delivery.

• Cloud, automation and scripting aren't just buzz words but synonymous with your delivery methods.

• Change is an opportunity and ambiguity doesn't rattle you.

• You leverage excellent written and verbal communication skills in a clear business relevant manner that is adjusted to the audience; up, down and across the organization.

• Independent sound decision making is the skill most used on a daily basis.

• Collaboration, mentoring and training members of your team are an innate core skillset

• Passionate about security and self-driven to one-day become an expert.

• You rely on your previous enterprise experience and enjoy the challenge of slaying large and ever-changing technical dragons.

• Your formal education is, or work experience is similar to, a Bachelor's Degree in Information Technology, Information Security/Assurance, Engineering, or related field of study.

• Industry certifications relevant to the role: web proxy certifications, end point certifications will provide an added advantage.

• If you believe your approach to security balances risk against the needs of the business; you excel in a highly-matrixed, organized-chaos environment we want to hear from you.

• Support the deployment, and ongoing maintenance of security controls that protect Nike's systems and data. Primary focus on web proxy products and end point security.

• Assess, analyze, and optimize operational tasks, functions and processes.

• Provide technical and tactical expertise to a 24x7 team (Floow the sun model) during India business hours. Also, provide support to Sev1 and Sev2 incidents as part of on-call responsibility to dedicated security engineers focused on maintaining operational stability while reducing risk

• Administer and maintain endpoint security controls.

• Maintaining proper saturation of endpoint security controls; versions, scoping and exclusions.

• Documentation of Knowledgebase articles, How-to's, policies and procedures.

About Nike

Size: 10,000+ employees
Industry: Sporting Goods

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