Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and SummaryConsultant, Marketing Services
Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution.
Our Advisors & Consulting Services team combines traditional management consulting with Mastercard's rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants.
The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Marketing consultants lead the strategy development and implementation of campaigns and engagements for clients. They use customer data to provide deep direct marketing expertise across channels, evaluating campaign results and adapting the approach to optimize marketing performance.
Positions for different specializations and levels are available in separate job postings. Please review our consulting specializations to learn more about all opportunities and apply for the position that is best suited to your background and experience:
https://careers.mastercard.com/us/en/consulting-specializations-at-mastercard
Roles and Responsibilities
Client Impact
- Provide creative input and support deliverables and workstreams on projects across a range of industries and problem statements
- Contribute to the development of marketing strategies and activities for regional and global clients by working with technology and data
- Collaborate with Mastercard team to understand clients' needs, agenda, and risks
- Develop working relationship with client analysts/managers, and act as trusted and reliable partner
Team Collaboration & Culture
- Collaborate with senior project delivery consultants to identify key findings, prepare effective presentations, and deliver recommendations to clients
- Independently identify issues in defined area of analysis, and structure and synthesize own analysis to highlight relevant findings
- Lead internal and client meetings, and contribute to project management
- Contribute to the firm's intellectual capital
- Receive mentorship from consulting leaders for professional growth and development
Qualifications
Basic qualifications
- Undergraduate degree with work experience focused on one or more of the following fields: marketing content, digital and/or social media campaigns, digital customer experience, digital marketing, offline marketing activities/campaigns, direct response marketing
- Relevant teamwork, and client, internal stakeholder and/or vendor management experience
- Advanced Word, Excel, and PowerPoint skills
- Ability to perform multiple tasks with multiple clients in a fast-paced, deadline-driven environment
- Ability to communicate effectively in English and Japanese
- Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs
- Ability to travel to client sites on a semi-regular basis
Preferred qualifications
- Additional marketing experience in one or more of the following fields: marketing and campaign experience from agency environment, search engine optimization and search engine marketing, video making (e.g., scripting, storyboard, and content), marketing content, usability labs and experience research, print production management
- Global supply chain management (GSM), including sourcing new suppliers and assessing third party production vendors
- Experience with data visualization tools (e.g., Tableau, Power BI)
- Experience managing tasks or workstreams in a collaborative team environment with third parties
- Ability to identify problems, brainstorm and analyze answers, and implement the best solutions
- Relevant industry expertise and/or experience in product, sales, or marketing technology
We welcome applications from people with disabilities and are committed to providing an inclusive and accessible recruitment process for all candidates.
Mastercardは、障がいのある方を含むすべての方からのご応募を歓迎しています。誰もが安心して選考に参加できるよう、インクルーシブな採用環境づくりに取り組んでいます。
Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
