3,459 jobs for "Technical Support"

Imagine what you could do here! At Apple, great ideas have a way of becoming

phenomenal products, services, and customer experiences very quickly. The Wallet,

Payments & Commerce (WPC) team is building the world's best software for paying,

and interacting with the world, from Apple Pay, transit, and event tickets, to digital keys

and identity.

We are looking for engineers who are passionate about their craft, crave the challenge

of building systems at scale, and thrive in a fast-paced environment. If you love solving

meaningful problems that impact millions of people, we want to hear from you!

Description

You'll have the opportunity to tackle the intricate challenge of building resilient and reliable distributed software systems at Apple's scale. You will be given flexibility to explore creative solutions, the support of a talented and driven team, and access to diverse technologies. You will have the autonomy and responsibility to take full ownership of your solutions.

You'll join a nimble team involved in every stage of the product and software development lifecycle and will design, build, test, deliver, and maintain exceptional software that truly makes a diﬀerence. In this fast-paced environment, you'll be hands-on in all phases, and will actively shape the architecture and design of our platforms and oﬀerings through the experience of operating, monitoring, and providing on-call support for the software you build.

As a key member of the team, you'll participate in technical discussions, write specifications, review code, and produce documentation. Success in this role therefore requires strong self motivation, crisp and clear communication, a highly collaborative approach, and the ability to work eﬀectively across teams and disciplines.

Preferred Qualifications

Hands-on software development experience with Java or Kotlin and Spring.

Development and operational experience with REST and/or gRPC services (either server-to-server or mobile client facing).

Experience with containerization and orchestration (e.g. Docker, Kubernetes).

Time spent architecting, building, supporting or otherwise working on cloud-native (e.g. AWS) applications with resilience as a core feature.

Familiarity with CI/CD pipelines and infrastructure as code.

Experience with observability tools (e.g. Prometheus, Grafana, OpenTelemetry, Datadog).

Understanding of modern networking and experience using traﬃc tools for tracing.

An appreciation for, and understanding of security, privacy, and cryptography (e.g. PKI, certificate management, JWT).

Hands-on experience with SQL/NoSQL databases (e.g. Aurora, DynamoDB, CockroachDB, Oracle).

Minimum Qualifications

3+ years of experience building and maintaining complex software systems.

A solid understanding of distributed systems fundamentals.

A commitment to continuous learning and improvement, and curiosity for new technologies, techniques, and patterns in pursuit of engineering excellence.

An ability to communicate thoughtfully and clearly, both verbally and in writing, to discuss complex technical concepts with diverse audiences, including global teams and external partners.

A track record of building and sustaining healthy long-term relationships within your team, and beyond its boundaries.

The tenacity and perseverance to drive a complex project all the way from conception to production.

BS/MS in Computer Science, or equivalent experience

About Apple

Working at Apple means doing more than you ever thought possible and having more impact than you ever imagined.

Size: 10,000+ employees
Industry: Technology: Manufacturing

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