394 jobs for "Software Engineer, Apple Services Engineering"

At Apple, we care deeply about our customers' wellbeing. Apple Fitness Technologies & Experiences supports that vision through numerous products, including Fitness+, a digital service designed to enrich the lives of our customers through a broad and inclusive range of bespoke exercise, meditation, and audio content.

The multidisciplinary Media Technologies engineering team supports the day-to-day operations of a state-of-the-art 4K multi-camera production studio, a purpose-built post-production audio facility, various remote productions, and research and development on new content workflows. The team's expertise spans high-volume, file-based workflows, broadcast video, lighting, robotic cameras, audio, systems, storage, and network engineering.

Description

The Media Technologies engineering team is seeking a Studio Pipeline Engineer to support the software and automation behind our studio, post-production, and delivery pipelines. The role ranges from hands-on workflow support to architecting and deploying new workflow automation, and requires hands-on experience with modern, highly automated production asset management (PAM)/media asset management (MAM) systems.","responsibilities":"Provide responsive support to the production and post-production teams as requests arise

Configure and extend pipeline automation and workflows on the PAM platform

Troubleshoot, maintain, and expand the PAM platform across integrations with Fibre Channel SAN storage and other studio systems

Support software applications running on macOS, Linux, and Windows

Coordinate with third-party vendors on PAM platform development and support

Prioritize unplanned requests while delivering planned projects on schedule, keeping the studio and its production pipeline running smoothly

Preferred Qualifications

Experience administering Open Directory and SAML-based single sign-on services

Familiarity with structured content and status metadata for workflow automation, content metadata management, and delivery

Experience with virtualization platforms, including provisioning, administering, and troubleshooting Linux virtual machines

Proficiency creating and modifying workflow diagrams, technical drawings, user guides, or other system documentation

Experience designing, deploying, and supporting systems in public or private cloud environments, including hybrid and multi-region approaches

Ability to terminate, install, and test video, audio, Ethernet, fiber optic, and control cabling

Minimum Qualifications

4+ years of work experience supporting, troubleshooting, or configuring modern PAM/MAM systems

Experience in technical support for live broadcast, live-streaming, or post-production environments

Strong general software fundamentals: command-line proficiency, Git version control, and scripting or development in TypeScript or Python

Proficiency in administering and troubleshooting macOS, Linux, and Windows

Working understanding of state-machine-based workflow design, including job and task lifecycles and how automated systems trigger, queue, and recover work

Experience integrating with or troubleshooting systems through APIs and other interfaces

Excellent written and verbal communication skills

Collaborative problem-solver who thrives in high-demand, fast-paced environments, sharing expertise in core areas while learning from colleagues in other areas

Ability to prioritize competing projects and unplanned requests, and to work independently with minimal direction

Ability to be onsite daily for this in-person position

Must be available to work evening and weekend shifts, as business needs require

Some travel may be required

Ability to lift and carry up to 50 lbs, and to perform physical tasks such as installing rack-mounted equipment and pulling and routing cable, with or without reasonable accommodation

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $75.03 and $112.79/hr, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

About Apple

Working at Apple means doing more than you ever thought possible and having more impact than you ever imagined.

Size: 10,000+ employees
Industry: Technology: Manufacturing

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