949 jobs for "Operational Support Specialist"

Responsibilities

About the Team
The AMS Work Visa team is dedicated to ensuring compliance with U.S. immigration laws and regulations across the Americas region. We manage vendor relationships, oversee immigration case workflows, and support employees throughout their visa and work authorization processes. Our team collaborates closely with internal stakeholders to maintain accurate documentation and uphold the integrity of all immigration-related activities.

TikTok is seeking to hire an Immigration Specialist, supporting the US Visa Services team, focused on immigration & mobility domains. In this role, you will have the opportunity to work with multiple domestic and global stakeholders to support our continued growth and expansion.

Key Responsibilities
- Act as a resource for the Visa Services team to execute and improve operational processes, ensuring accurate case tracking, data integrity, and adherence to established immigration workflows and compliance requirements
- Initiate visas and permanent residence cases with outside legal counsel.
- Create and accurately maintain documents and work visa files.
- Act as a resource for the immigration team, foreign nationals and outside legal counsel for general information and workflow process.
- Coordinate Labor Condition Application process, including posting and removing LCA notices.
- Answer basic US immigration questions from employees and HR professionals.
- Coordinate with internal stakeholders across operational workflows to ensure SLAs are always met
- Assist with data audits as required, using logical and analytical skills to audit and interpret data.

Qualifications

Minimum Qualifications
- Bachelor's degree or equivalent; preferably in Human Resources, Business Administration, Data Analytics, Legal Studies, or a related field
- 1+ years of HR coordination/specialist experience in a high-volume, high-intensity tech environment
- Knowledge of U.S. immigration compliance requirements, including experience supporting U.S. employment-based immigration programs and immigration case lifecycle management
- Highly proficient in reading, writing, and oral English
- Excellent communication and collaboration skills, with the ability to work effectively across cross-functional teams
- High ethical standards and ability to maintain strict confidentiality
- Responsive and positive work attitude with the ability to tackle challenging tasks

Preferred Qualifications:
- Responsive and positive work attitude with the ability to deal with challenging tasks.
- Experience in a high-volume, high-intensity tech environment
- Strong judgment in handling compliance-sensitive matters

Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $76000 - $128000 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.

Responsibilities

Qualifications

Qualifications

Minimum Qualifications
- Bachelor's degree or equivalent; preferably in Human Resources, Business Administration, Data Analytics, Legal Studies, or a related field
- 1+ years of HR coordination/specialist experience in a high-volume, high-intensity tech environment
- Knowledge of U.S. immigration compliance requirements, including experience supporting U.S. employment-based immigration programs and immigration case lifecycle management
- Highly proficient in reading, writing, and oral English
- Excellent communication and collaboration skills, with the ability to work effectively across cross-functional teams
- High ethical standards and ability to maintain strict confidentiality
- Responsive and positive work attitude with the ability to tackle challenging tasks

Preferred Qualifications:
- Responsive and positive work attitude with the ability to deal with challenging tasks.
- Experience in a high-volume, high-intensity tech environment
- Strong judgment in handling compliance-sensitive matters

About TikTok

TikTok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.

Size: 10,000+ employees
Industry: Technology: Consumer Internet

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