Job DescriptionAre you ready to make an impact at DTCC?Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.
Enterprise Services comprises of multiple business platforms including Client Services, Global Business Operations, Business Architecture, Data Strategy and Analytics, and Digital Services, which report into the Chief of Enterprise Services. These grouped platforms enable the business to optimize delivery for clients, generate efficiencies and resilience, and enable consistency in the business digitization strategy, processes and end-to-end best practices.
Pay and Benefits: - Competitive compensation, including base pay and annual incentive
- Comprehensive health and life insurance and well-being benefits, based on location
- Pension / Retirement benefits
- Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
- DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).
The Impact you will have in this role:Being a member of the team, the Enterprise Services Governance & Reporting Associate will support the governance, reporting, and document management activities that enable effective oversight and management of Enterprise Services.
This role will help maintain consistent governance practices, produce accurate and timely management reporting, manage documentation and records, and support the processes used to monitor performance, risks, actions, and key activities across Enterprise Services.
The ideal candidate is highly organized, detail-oriented, analytical, and comfortable working across multiple stakeholders. This individual should be able to translate information from multiple sources into clear reporting, maintain well-controlled documentation, and help drive consistent execution of governance processes.
Your Primary Responsibilities: - Produce and maintain Enterprise Services reporting, dashboards, metrics, and management information to support leadership visibility, governance, and decision-making.
- Coordinate the collection, validation, consolidation, and quality review of data across stakeholders and sources, ensuring reporting is accurate, complete, and timely.
- Analyze reporting results to identify trends, exceptions, data-quality concerns, and emerging issues, coordinating follow-up and escalation as appropriate.
- Develop and maintain standardized reporting frameworks, including templates, definitions, procedures, and supporting controls.
- Support Enterprise Services governance processes, routines, and forums, including leadership and management reviews, agendas, materials, decisions, and supporting records.
- Track governance commitments, actions, issues, dependencies, and deliverables, driving stakeholder follow-up, timely closure, and appropriate escalation.
- Maintain and strengthen governance standards and documentation, including procedures, roles and responsibilities, and periodic reviews to promote consistent, transparent, and effective oversight.
- Manage, develop and update Enterprise Services governance and reporting documentation, ensuring adherence to established templates, naming conventions, ownership, version control, and records-management practices.
- Drive standardization and continuous improvement of reporting, governance, and documentation processes by documenting workflows, identifying efficiency and data-quality opportunities, implementing repeatable controls and templates, supporting automation, and promoting consistent adoption across Enterprise Services.
- Deliver clear, concise, and impactful communications to stakeholders at all levels, tailoring complex information for executive, management, and operational audiences to support alignment, decision-making, and action.
NOTE: The primary responsibilities of this role are not limited to the details above.
Qualifications: - Minimum of 4 years of related experience
- Bachelor's degree preferred or equivalent experience
Talents Needed for Success: - Strong analytical and problem-solving abilities, including leveraging data, trends, and insights to identify risks, drive informed decision-making, and implement practical solutions.
- Excellent communication and stakeholder management skills, including the ability to influence, build trusted relationships, and clearly communicate complex business, audit, risk, and control concepts to diverse audiences, including senior leadership.
- Demonstrated ownership and accountability, with a proactive approach to anticipating issues, managing competing priorities, and ensuring timely execution of critical deliverables.
- High attention to detail, sound judgment, and integrity, with a commitment to quality, accuracy, and ethical decision-making.
- Collaborative and adaptable leadership style, including thriving in a dynamic environment, leading through change, and fostering cross-functional partnerships.
- Digital and AI mindset, with an interest in leveraging emerging technologies, automation, and data-driven solutions to enhance governance, reporting, and operational effectiveness.
The salary range is indicative for roles at the same level within DTCC across all US locations. Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
About UsWith over 50 years of experience, DTCC is the premier post-trade market infrastructure for the global financial services industry. From 20 locations around the world, DTCC, through its subsidiaries, automates, centralizes, and standardizes the processing of financial transactions, mitigating risk, increasing transparency, enhancing performance and driving efficiency for thousands of broker/dealers, custodian banks and asset managers. Industry owned and governed, the firm innovates purposefully, simplifying the complexities of clearing, settlement, asset servicing, transaction processing, trade reporting and data services across asset classes, bringing enhanced resilience and soundness to existing financial markets while advancing the digital asset ecosystem. In 2024, DTCC's subsidiaries processed securities transactions valued at U.S. $3.7 quadrillion and its depository subsidiary provided custody and asset servicing for securities issues from over 150 countries and territories valued at U.S. $99 trillion. DTCC's Global Trade Repository service, through locally registered, licensed, or approved trade repositories, processes more than 25 billion messages annually. To learn more, please visit us at www.dtcc.com or connect with us on LinkedIn , X , YouTube , Facebook and Instagram .
DTCC proudly supports Flexible Work Arrangements favoring openness and gives people freedom to do their jobs well, by encouraging diverse opinions and emphasizing teamwork. When you join our team, you'll have an opportunity to make meaningful contributions at a company that is recognized as a thought leader in both the financial services and technology industries. A DTCC career is more than a good way to earn a living. It's the chance to make a difference at a company that's truly one of a kind.
Learn more about Clearance and Settlement by clicking here .
About the TeamEnterprise Services comprises of multiple business platforms including Client Services, Global Business Operations, Business Architecture, Data Strategy and Analytics, and Digital Services, which report into the Chief of Enterprise Services.
These grouped platforms enable the business to optimize delivery for clients, generate efficiencies and resilience, and enable consistency in the business digitization strategy, processes and end-to-end best practices.
