Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and SummarySenior Creative Project Manager (Managing Consultant)
Overview
The Services team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Centered on data-driven technologies and innovation, this team provides consulting, marketing, loyalty and analytics to financial institutions and merchants globally. Marketing Services is the organisation within Services that develops and executes the marketing programs that help our clients achieve their marketing goals. The Advisors Creative Desk (ACD) sits within Services and is responsible for ideating and creating engaging, forward-thinking, on-brand content solutions that connect our advertising partners, platforms, and our portfolio of brands.
As Creative Project Manager leading project delivery for ACD's Global Facility India (GFI), you will play a key role in advancing ACD's global capabilities, consistency, and growth. You will work closely with the Creative Director, GFI to champion creative quality, foster innovation, and thrive in a fast-paced, high-volume environment. With strong stakeholder management and people leadership skills, you will drive project delivery excellence and efficiency at scale.
Role
• Your primary responsibility is to effectively manage relations with ACD colleagues globally by responding to their inquiries, meeting specific requests, and maintaining regular communication throughout every project delivery lifecycle.
• You will primarily be working on creative projects involving receiving creative briefs, monitoring project timelines, and ensuring that all project deliverables reach the stakeholder on time.
• This is a highly collaborative role, as you will communicate not only with internal colleagues in ACD, but also Marketing Services colleagues and other members of our creative team to deliver projects on time and within budget.
• To excel in this role, you need to possess superior communication and interpersonal skills, as well as the ability to tackle numerous creative projects simultaneously, and across time-zones.
• You are also expected to possess excellent time-management skills to thrive in a fast-paced, dynamic work environment.
• Understanding our clients' business needs and identifying effective solutions and opportunities
• Identify opportunities to further grow and optimize ACD and the GFI, acting as a central coordination point for ACD's global delivery ecosystem, driving interoperability, consistency, and best-practice sharing across regions with the Creative Director, GFI.
All About You
• 10yrs+ professional experience as a marketing, project or creative account manager.
• A strong business growth mindset, with experience, or an interest, in creative or marketing
• Proven project and stakeholder management experience
• Experienced with client management and collaborating with sales
• Adept at briefing creative teams and reporting into clients
• Skilled at working under pressure
• Bachelor degree qualified, with post graduate qualifications desirable
Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
