Physical Security Officer I

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Are you ready to take on the challenge of ensuring the safety and security of Spectrum's Corporate Campuses? Can you maintain a vigilant presence and expertly manage security systems? If so, joining Spectrum as a Physical Security Officer may be the right fit for you.

This job ensures a safe and secure work environment at Spectrum's Corporate Campuses and facilities. Physical Security Officers protect lives and property, maintain order, and safeguard Spectrum's interests with professionalism and courtesy. Responsibilities include maintaining a visible presence, patrolling properties, monitoring cameras and access systems, controlling entry, screening deliveries, and responding to incidents. Physical Security Officers must be proficient in Spectrum's security platforms.

How You'll Make an Impact

• Actively support efforts to enhance the customer experience by conducting daily on-site security operations, including access control, patrols, alarm response, mail screening, critical incident response, and incident investigations.
• Identify and report security vulnerabilities and safety issues, creating and updating incident reports as necessary.
• Coordinate and liaise with internal business partners, ensuring seamless communication and collaboration.
• Adhere to Spectrum's policies, Integrity Policy, and Code of Conduct when handling sensitive or confidential information.
• Ensure quality service and adherence to policies and procedures, while maintaining and utilizing team equipment.
• Become proficient in Spectrum security platforms and technology, conduct required security training and assist with special events and other duties as needed.

Working Conditions

• Walking and standing for significant periods of time, as well as speaking, listening, observing

What You'll Bring to Spectrum
Required Qualifications

Education

• High school diploma or equivalent

Experience

• 2+ years of Customer Service in the retail or hospitality sector

License

• Must possess a valid Driver's License, have access to reliable transportation
• Ability to register with state and local authorities as a security guard
• Ability to provide, upon job offer, a DD214 discharge document with discharge status indicated

Skills

• Consistently displays a professional and positive attitude
• Effective oral and written communication skills
• Active listening skills Ability to interact cordially and communicate with the team, internal partners, and the public
• Ability to implement processes
• Ability to assess and evaluate situations effectively
  Ability to identify critical issues quickly and accurately, and employ appropriate measures
• Attention to detail
• Ability to successfully complete all training required for the position
• Ability to use office software/computer skills (MS Office - Word, PPT, Excel)
• Ability to operate a radio, telephone, and cellular phone with associated applications
• Ability to learn Spectrum's access control systems, guard tour platform, video systems, and other security-related technology

Schedule & Travel

• Willing and able to work flexible schedules

Preferred Qualifications

Education

• Security Certification Graduate of a law enforcement training academy

Experience

• Prior law enforcement/military/fire service/hospitality/customer service/security operations in a corporate setting

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Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get To Know Us: Spectrum is a suite of advanced communications services offered by Charter Communications, Inc. (NASDAQ: CHTR), the leading internet and video provider in the nation and the fastest growing mobile company in our footprint, with services available to more than 70 million homes and businesses across 45 states. Supported by our 100% U.S.-based employees,* we are America's Internet Company®.

*At close of the Cox acquisition, Spectrum announced that over the next 18 months, it will fully return legacy Cox's customer service function to the U.S.

Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.