IT Manager - Workforce Technology

Overview

Enterprise Mobility is a leading provider of mobility solutions, owning and operating the Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car brands through its integrated global network of independent regional subsidiaries. Enterprise Mobility and its affiliates offer extensive car rental, carsharing, truck rental, fleet management, retail car sales, as well as travel management and other transportation services, to make travel easier and more convenient for customers.

Privately held by the Taylor family of St. Louis, Enterprise Mobility together with its affiliate Enterprise Fleet Management manages a diverse fleet of 2.4 million vehicles and accounted for nearly $39 billion in revenue through a network of more than 9,500 fully-staffed neighborhood and airport rental locations in more than 90 countries and territories.

At the center of it all, our dedicated IT teams innovate, design and develop the technology that is redefining how customers rent, buy and share vehicles from our family of brands. Here, you will be part of a diverse and talented team that creates and delivers powerful technology solutions for our customers and employees across the world with the resources and support to develop in a variety of career paths.

As an Enterprise Mobility team member, we offer an excellent package with market-competitive pay, comprehensive healthcare packages, 401k matching & profit sharing, schedule flexibility, work from home opportunities, paid time off, and organizational growth potential.

This position is eligible for a hybrid work schedule, which includes the ability to work from home, while also requiring to be in person as needed at our Lakeside and/or Clayton Corporate HQ campus locations in St. Louis, Missouri.

We are committed to a fair and transparent hiring process. Candidates should expect identity verification, video interviews, technical validation of skills, and verification of employment, education, and work authorization. Falsification of information, proxy interviewing, or misrepresentation of experience or location will result in disqualification.

Responsibilities

The Workforce Technology Team (WTT) is responsible for the vision, strategy, architecture, engineering, delivery, and end user support of the technologies, capabilities, and service offerings our global employees rely upon every day. WTT works broadly across IT and our business with a specific focus on our employees' experience with technology. WTT responsibilities include physical and virtual devices (desktops/laptops, tablets, payment, printers, virtual workstations, etc.), workforce/productivity applications (email, unified communications, collaboration, etc.), identity solutions (Active Directory, Entra, AppSec, etc.), security capabilities (endpoint protection, secure coding tools, risk database, etc.), and related applications (AppSec, Startup Page, etc.).

The Workforce Technology Software Engineering Team delivers innovative technology solutions that support global, business-critical operations across multiple product areas. In this role, you will collaborate with cross-functional teams to ensure the delivery of high-quality applications that support internal business functions, clients, and external partners.

As an IT Manager in the Workforce Technology organization, you will:

• Maintain an environment where your employees feel included, valued, and supported
• Be responsible for leading, coaching, and developing a high performing team of results-oriented engineers
• Oversee development life cycle, technical projects, and engineering processes including engineering rigor for tools, solutions, and automation, as well as enhancements to operational processes
• Serve as escalation point, proactively addressing roadblocks and helping the team deliver high-quality results
• Establish and maintain key performance metrics, identify opportunities, and improve processes
• Build strong relationships across IT teams to ensure consistency, transparency, and best practices
• Ensure solutions developed across the organization are aligned to standards and principles, and leverage common solutions and services where available

Knowledge, Skills, & Abilities:

• Proven experience in leadership with team-centric skills, strong solution orientation, and sense of ownership
• Strong attention to detail and ability to be proactive, flexible in critical thinking, problem solving, and making decisions
• Must have a broad understanding of IT ecosystems and structure
• Ability to maintain a high degree of confidentiality

This is an exciting time to join the Workforce Technology team as we continue investing in innovative technologies and forward-thinking solutions that strengthen our partnerships across the business and IT overall. If you're looking for an opportunity to collaborate closely with high-performing engineering teams, influence priorities, drive quality initiatives, and help deliver impactful workforce technology solutions at scale, this may be the role for you. As a member of our team, your contributions will directly shape the future of technology solutions and create meaningful business impact.

Equal Opportunity Employer/Disability/Veterans

Qualifications

Required:

• Must be presently authorized to work in the U.S. without a requirement for work authorization sponsorship by our company for this position now or in the future
• Must reside in St. Louis, Missouri, or immediate surrounding area
• 6+ years of related IT experience
• 2+ years of experience leading or supporting technology initiatives, including change management, release management, and project delivery
• 2+ years of experience in a people leadership role with demonstrable success in managing people, including career planning/support, training, interviewing, hiring, and performance management
• Experience leading technical teams in Agile/Scrum environments, using tools such as Jira and Confluence to successfully manage and deliver multiple concurrent projects and releases
• Experience analyzing business and technical requirements, identifying root causes, developing solutions, and driving production and workflow process improvements
• Must be committed to incorporating security into all decisions and daily job responsibilities

Preferred:

• Bachelor's degree in Computer Science, Computer Information Systems, Management Information Systems, or related field preferred
• Prior experience with API or services-based solution
• Experience leading mission and business critical solution teams