44 jobs for "Service Delivery Coordinator"

Responsibilities

Fulfilled by TikTok (FBT) is TikTok Shop's official fulfillment solution, providing merchants with an end-to-end service that includes warehousing, packing, and delivery. The FBT Seller Growth team focuses on the platform's core merchants and drives scaled adoption and deeper usage of FBT through structured merchant growth and fulfillment solutions. The team plays a critical hub role across merchants, products, operations, and cross-functional collaboration, and is a key pillar of TikTok Shop's 2026 strategic priorities.
The FBT Seller Growth Central Strategy Team is a sub-team under Seller Growth. Its primary mission is to define clear goals and strategies, coordinate cross-functional support teams, and integrate internal resources to support FBT's overall business objectives.

We are looking for talented individuals to join our team. As a graduate, you will get opportunities to pursue bold ideas, tackle complex challenges, and unlock limitless growth.
Successful candidates must be able to commit to an onboarding date by the end of the year. Please state your availability and graduation date clearly in your resume.
Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to our Company and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early.

Responsibilities
- Goal setting and tracking: Define and break down business goals for the seller operations team, align targets with industry seller management teams, and establish clear tracking mechanisms to ensure effective process monitoring.
- Cross-functional collaboration: Build collaboration frameworks with logistics, industry teams, and other supporting functions to ensure information sharing, priority alignment, and effective use of internal resources. Key partners include (but are not limited to) logistics strategy, governance, creator teams, marketing, and TSP/agency teams.
- Team enablement and efficiency: Improve BD/AM efficiency through productization and standardization, including initiatives such as pitch deck development, automated FBT merchant reporting, leads management, BD funnel tracking, training programs, knowledge base documentation, and pitch deck optimization.
- Project management: Own and drive key strategic initiatives end to end, define success metrics, proactively identify bottlenecks, and mobilize resources to resolve issues in a timely manner.

Qualifications

Minimum Qualifications
- Individuals who are completing or have recently completed a Bachelor's degree in Logistics/Supply Chain Management, Project Management, Data Analytics, Business Administration, Marketing, Economics or a related discipline.
- Strong interest in e-commerce, logistics fulfillment, supply chain, or operations, with curiosity to understand fast-changing business and fulfillment environments.
- Strong analytical and problem-solving skills; comfortable working with data to identify patterns, generate insights, and support business decisions.
- Internship, academic project, case competition, research, or student leadership experience related to logistics, e-commerce, operations, consulting, strategy, or data analysis is a plus.
- Self-driven, fast-learning, collaborative, and responsible, with strong execution capability and eagerness to grow with guidance.

Preferred Qualification
- Basic understanding of Lean/Six Sigma or process improvement methodologies

Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $80169 - $121600 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.

Responsibilities

Qualifications

Qualifications

Minimum Qualifications
- Individuals who are completing or have recently completed a Bachelor's degree in Logistics/Supply Chain Management, Project Management, Data Analytics, Business Administration, Marketing, Economics or a related discipline.
- Strong interest in e-commerce, logistics fulfillment, supply chain, or operations, with curiosity to understand fast-changing business and fulfillment environments.
- Strong analytical and problem-solving skills; comfortable working with data to identify patterns, generate insights, and support business decisions.
- Internship, academic project, case competition, research, or student leadership experience related to logistics, e-commerce, operations, consulting, strategy, or data analysis is a plus.
- Self-driven, fast-learning, collaborative, and responsible, with strong execution capability and eagerness to grow with guidance.

Preferred Qualification
- Basic understanding of Lean/Six Sigma or process improvement methodologies

About TikTok

TikTok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.

Size: 10,000+ employees
Industry: Technology: Consumer Internet

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