14 jobs for "Operational Excellence Manager"

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Brand Partnership Manager - Healthcare

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Account Manager, Commerce & TikTok Shop (Thai and Mandarin Speaking)

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Posted on Mar 25

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District Sales Manager - Western Canada

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Manager, Public Sector Proposal Development

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TikTok

Account Manager, Commerce & TikTok Shop (Thai and Mandarin Speaking)

Bangkok, ThailandSalesPosted Mar 25, 2026

Apply on company site View full job

Why you should apply for a job to TikTok:

4.5/5 in overall job satisfaction
4.5/5 in supportive management
100% say women are treated fairly and equally to men
100% would recommend this company to other women
100% say the CEO supports gender diversity

Ratings are based on anonymous reviews by Fairygodboss members. See all reviews ›

Responsibilities

About the Team
The TikTok Small and Medium Business (SMB) team drives regional growth by helping advertisers unlock the full potential of our platform. We are a team of agile, results-oriented consultants dedicated to building long-term client success. We value operational excellence, a "can-do" spirit, and individuals who thrive on transforming complex business challenges into scalable advertising solutions.

Responsibilities
- Strategic Consultation: Deep-dive into client business models and directions to translate high-level goals into actionable TikTok advertising opportunities
- Portfolio Management: Manage a designated book of business to exceed quarterly revenue and product adoption targets
- Performance Analysis: Analyze fundamental revenue and commercial metrics to optimize campaign performance and drive client ROI
- Relationship Excellence: Build win-win partnerships by influencing stakeholders and providing strategic guidance on platform best practices
- Operational Ownership: Oversee the full lifecycle of ad campaigns, ensuring compliance with policies while maintaining high accountability for client retention
- Cross-Functional Collaboration: Partner with internal teams (Ads Policy, Product, Finance) to streamline operations and resolve client challenges proactively

Qualifications

Minimum Qualifications
- 3+ years in digital advertising, account management, client-facing commercial roles
- Strong business background with the ability to interpret commercial metrics and data trends effectively
- Familiarity with Ads platform and other social media advertising tools
- Proven track record of managing client relationships and achieving revenue targets
- Fluency in Mandarin (written and spoken) is required to collaborate with stakeholders and clients in Chinese-speaking markets
- High degree of accountability and ownership; proven ability to perform as an exceptional individual contributor
- Strong negotiation skills with a "win-win" mindset to convince and align with client objectives

Preferred Qualifications
- Deep understanding of the E-commerce landscape and social media advertising tools
- Data-driven approach to problem-solving with the ability to navigate rapidly changing environments
- A "can-do" attitude that challenges the status quo to improve internal processes and client outcomes
- Ability to translate complex technical or platform-specific data into clear, strategic business insights for non-technical stakeholders
- Strong verbal and written communication skills, ability to effectively translate technical language to non-technical stakeholders
- Excellent cross-functional collaboration skills, with a track record of working effectively across departments to achieve common goals

Responsibilities

Qualifications

Qualifications

Minimum Qualifications
- 3+ years in digital advertising, account management, client-facing commercial roles
- Strong business background with the ability to interpret commercial metrics and data trends effectively
- Familiarity with Ads platform and other social media advertising tools
- Proven track record of managing client relationships and achieving revenue targets
- Fluency in Mandarin (written and spoken) is required to collaborate with stakeholders and clients in Chinese-speaking markets
- High degree of accountability and ownership; proven ability to perform as an exceptional individual contributor
- Strong negotiation skills with a "win-win" mindset to convince and align with client objectives

Preferred Qualifications
- Deep understanding of the E-commerce landscape and social media advertising tools
- Data-driven approach to problem-solving with the ability to navigate rapidly changing environments
- A "can-do" attitude that challenges the status quo to improve internal processes and client outcomes
- Ability to translate complex technical or platform-specific data into clear, strategic business insights for non-technical stakeholders
- Strong verbal and written communication skills, ability to effectively translate technical language to non-technical stakeholders
- Excellent cross-functional collaboration skills, with a track record of working effectively across departments to achieve common goals

About TikTok

TikTok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.

Size: 10,000+ employees
Industry: Technology: Consumer Internet

View company profile