6,495 jobs for "Operations Lead"

Responsibilities

TikTok Shop SEA is redefining shopping by bringing discovery, entertainment, and commerce into one experience. Across Southeast Asia, we work at the intersection of technology, content, business, and operations to build a trusted, engaging e-commerce ecosystem where users, sellers, creators, and partners can connect and grow.

As the platform scales across SEA, we take on complex challenges across content, commerce, trust, and the differing needs of each local market, while driving sustainable growth in the ecosystem. You will shape the future of e-commerce in a region with sustained growth and strong long-term potential.

TikTok Shop is redefining how people shop for the things they love through a unique discovery e-commerce model that brings together joy, entertainment, and commerce in one seamless experience.

About the Role
The TikTok Shop Accelerated Development Program (ADP) is a high-impact development journey designed for outstanding MBA and Master's graduates who are ready to accelerate their careers in one of the world's fastest-growing e-commerce ecosystems.

From Day 1, you will join as a full-time employee and rotate across key business areas over 18 to 24 months. Through these rotations, you will gain hands-on operating experience, solve real business challenges, and gain broad exposure across strategy, analytics, category growth, operations, and special projects.

This program is designed for high-potential early-career talent who aspire to become future business leaders. You will work closely with senior stakeholders, own meaningful projects, and develop the commercial, analytical, and leadership capabilities needed to drive growth in a dynamic digital commerce environment.

Upon completion of the program, you will be well-positioned to take on strategic initiatives or key operating roles within TikTok Shop, contributing directly to the growth of our evolving e-commerce ecosystem.

Rotation Opportunities
Business Intelligence and Platform Strategy: Use data to uncover trends, identify business opportunities, and translate insights into scalable strategies that support decision-making across teams.

Category Strategy: Work with category leaders to identify growth levers such as pricing, assortment, branding, seller development, and consumer engagement, while supporting go-to-market strategies.

Special Projects: Drive high-impact, cross-functional initiatives that address platform-level challenges and strengthen the broader e-commerce ecosystem.

Category Operations: Support sellers and creators through onboarding, training, and early growth, using data-driven advice, practical playbooks, and a community-first approach.

Selection Process
Online Assessment - Test your logical thinking, data interpretation, and structured problem-solving skills.
HR Team Interview - Share your motivation, experiences, career interests, and fit for the graduate development program.
Case Assessments - Work through real-world e-commerce business scenarios to demonstrate analytical thinking, business judgment, and communication skills.
Business Leaders Interview - Meet with business leaders to discuss your motivations, problem-solving approach, leadership potential, and readiness to grow in a fast-paced e-commerce environment.

Application Timeline
- Online Application: By 30 November 2026
- Online Assessment: September to December 2026
- Interviews and Case Assessments: September to December 2026
- Offer: October to December 2026
- Onboarding and Start: June 2027

This timeline serves as a general guide. This job posting will stay open until all roles are filled, which may be before or after the stated application window.

We are looking for talented individuals to join our team. As a graduate, you will get opportunities to pursue bold ideas, tackle complex challenges, and unlock limitless growth.

Successful candidates must be able to commit to an onboarding date by the end of the year. Please state your availability and graduation date clearly in your resume.

Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to our Company and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early.

Responsibilities
- Rotate across selected TikTok Shop business functions to gain end-to-end exposure to strategy, analytics, category growth, operations, and cross-functional project execution.
- Partner with business, operations, category, product, and analytics teams to identify growth opportunities, diagnose business challenges, and translate insights into actionable plans.
- Support the design and execution of go-to-market strategies, category initiatives, seller and creator development programs, and platform-level growth projects.
- Use data and business analysis to monitor performance, evaluate opportunities, build recommendations, and support decision-making for business leaders.
- Own workstreams within high-impact projects, including problem definition, stakeholder alignment, execution planning, progress tracking, and outcome review.
- Build strong working relationships with internal and external stakeholders, including sellers, creators, cross-functional teams, and business leaders.
- Develop practical playbooks, process improvements, and scalable operating mechanisms that improve business efficiency and ecosystem growth.
- Demonstrate strong ownership, learning agility, adaptability, and communication skills while navigating a fast-paced and evolving e-commerce environment.

Qualifications

Minimum Qualification(s)
- BBA or Master's degree from business or related fields
- Demonstrated intellectual curiosity, structured problem-solving ability, and strong capacity for rapid learning.
- Clear and effective communication skills, with the ability to work across diverse teams and stakeholders.
- Strong interest in e-commerce, digital platforms, business strategy, operations, or technology-driven business growth.

Preferred Qualification(s)
- Academic or practical exposure to Business Analytics, Data Analytics, Data Science, Information Systems, Information Technology, Finance, Accounting, Economics, Business Administration, or related disciplines.
- Prior internship or early-career experience in e-commerce, technology, strategy, operations, management consulting, investment, or high-growth business environments.
- Strong business ownership mindset, with the ability to navigate ambiguity and turn insights into action.
- Experience working on cross-functional projects, case competitions, entrepreneurial initiatives, or business transformation projects.

If you have any questions, please reach out to us at apac-earlycareers@tiktok.com.

Responsibilities

Qualifications

Qualifications

Minimum Qualification(s)
- BBA or Master's degree from business or related fields
- Demonstrated intellectual curiosity, structured problem-solving ability, and strong capacity for rapid learning.
- Clear and effective communication skills, with the ability to work across diverse teams and stakeholders.
- Strong interest in e-commerce, digital platforms, business strategy, operations, or technology-driven business growth.

Preferred Qualification(s)
- Academic or practical exposure to Business Analytics, Data Analytics, Data Science, Information Systems, Information Technology, Finance, Accounting, Economics, Business Administration, or related disciplines.
- Prior internship or early-career experience in e-commerce, technology, strategy, operations, management consulting, investment, or high-growth business environments.
- Strong business ownership mindset, with the ability to navigate ambiguity and turn insights into action.
- Experience working on cross-functional projects, case competitions, entrepreneurial initiatives, or business transformation projects.

If you have any questions, please reach out to us at apac-earlycareers@tiktok.com.

About TikTok

TikTok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.

Size: 10,000+ employees
Industry: Technology: Consumer Internet

View company profile