741 jobs for "Manager, Customer Experience Design"

Apple Intelligence is changing how customers around the world use their devices, and the new Siri is central to that. For every customer, Siri starts with setting it up, finding out what it can do, and choosing how it works for them. As the Engineering Manager for Siri Settings, Setup, and Compliance, you will lead the team that builds Siri Settings and Setup across Apple platforms. You will also lead compliance and instrumentation across Siri Experiences. We're looking for a hands-on technical leader who turns complex requirements into simple experiences customers trust.

Description

This is a hands-on technical management role. You will go deep on architecture and code with your team and set its direction. You will represent the team in executive design, privacy, and product reviews, and own high-visibility escalations. As the Siri Experiences lead for compliance and instrumentation, you will work with Privacy, Legal, and Data to define requirements and drive delivery across Siri while keeping your roadmap moving. As Siri grows, this team's scope will grow too.","responsibilities":"Own the product and technical vision for Siri Settings and Setup, and stay hands-on in architecture, code reviews, and debugging

Balance fixed-date compliance commitments with the product roadmap, and own high-visibility issues before they escalate

Turn regulatory, privacy, and policy requirements into technical plans with Privacy, Legal, and Program Management

Define instrumentation with compliance and data teams, and make sure Siri's metrics are accurate and privacy-preserving

Use data and experimentation to improve how customers discover and access Siri features across regions and devices

Drive adoption of agentic coding and AI-driven UI testing across languages, regions, and device setups

Preferred Qualifications

Experience building onboarding, setup, or settings experiences at scale, including system-level integration on iOS and macOS

Experience with privacy, consent, or regulatory compliance (e.g., GDPR, EU AI Act, Digital Markets Act)

Experience with telemetry, privacy-preserving analytics, or A/B testing

Experience with regional feature availability, localization, and accessibility across many markets

Experience building AI-powered, conversational, or voice experiences

Minimum Qualifications

B.S./M.S. in Computer Science or a related field, or equivalent experience

3+ years managing engineering teams, including owning a high-visibility area with executive exposure

Deep expertise in Swift and SwiftUI on iOS or macOS

Hands-on experience with agentic coding tools, including leading their adoption across a team

Track record of leading multi-team work against fixed deadlines, including turning regulatory, privacy, or data requirements into clear technical plans

Strong product sense, with a track record of shipping customer experiences that balance trust with product goals

Excellent communication skills, including with Legal, Privacy, and executive audiences

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $206,200 and $356,400, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

About Apple

Working at Apple means doing more than you ever thought possible and having more impact than you ever imagined.

Size: 10,000+ employees
Industry: Technology: Manufacturing

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