3,091 jobs for "Manager, Customer Service I"

TikTok Shop - Fashion Seller Acquisition Manager

At TikTok - Munich

Posted on Aug 4

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TikTok Shop - Account Manager, Consumables (Brazil)

At TikTok - Sao Paulo

Posted on Mar 13

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TikTok Shop - Fashion Account Manager Lead

At TikTok - Sao Paulo

Posted on Jan 16

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TikTok Shop - FMCG Account Manager (Food, Beverage, Nutrition)

At TikTok - Düsseldorf

Posted on Dec 11

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TikTok Shop - FMCG Account Manager (Food, Beverage, Nutrition)

At TikTok - Munich

Posted on Dec 4

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TikTok Shop - Account Manager, Home & Living (Brazil)

At TikTok - Sao Paulo

Posted on Feb 26

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TikTok Shop Account Manager - Electronics

At TikTok - Sao Paulo

Posted on Feb 26

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TikTok Commerce Account Manager - Fashion

At TikTok - Sao Paulo

Posted on Nov 27

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TikTok Commerce Account Manager - Consumables

At TikTok - Sao Paulo

Posted on Nov 27

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Commerce - Account Manager (Fashion/ Beauty/ Home&Living/ Electronics)

At TikTok - Sao Paulo

Posted on Oct 1

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TikTok Commerce - Fashion Category Account Manager

At TikTok - Mexico City

Posted on Sep 24

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Supply Chain Manager

At Cummins - Frankfort

Posted on Nov 3

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Customer Experience Program Manager, Fulfilment, EMEA

At TikTok - London

Posted on Jul 22

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Lighting Project Manager - NY

At Sonepar USA - New York

Posted on Oct 16

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TikTok Shop - Customer Experience & Product Program Manager

At TikTok - Seattle

Posted on Sep 25

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TikTok Shop - Customer Experience & Product Program Manager

At TikTok - San Jose

Posted on Sep 25

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Equipment Manager

At CRH - San Antonio

Posted on Nov 3

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Equipment Manager

At CRH - Cedar Park

Posted on Nov 3

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TikTok Shop - After-sales & Arbitration Automation Program Manager

At TikTok

Posted on Jul 8

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Client Concierge

At Chewy - Redmond

Posted on Nov 3

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TikTok

TikTok Shop - Fashion Seller Acquisition Manager

Munich, GermanyOperationsPosted Aug 4, 2026

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Why you should apply for a job to TikTok:

4.5/5 in overall job satisfaction
4.5/5 in supportive management
100% say women are treated fairly and equally to men
100% would recommend this company to other women
100% say the CEO supports gender diversity

Ratings are based on anonymous reviews by Fairygodboss members. See all reviews ›

Responsibilities

The Fashion team manages businesses within the Fashion category. The team is responsible for identifying, acquiring and growing emerging merchants as well as creating long-term strategies to develop existing businesses on TikTok Shop. This role is based in our Munich office.

Responsibilities include:
- Map the Fashion category and subcategories landscape, and define priority on which segment to be developed in collaboration with partners
- Build the Fashion category and a clear roadmap to manage long-tail partners
- Plan, execute and maintain category performance
- Partners acquisition and onboarding: identify potential partners, build onboarding solutions (including business model suggestions, creator affiliation, partners education) and set up their mid and long term account plan and help them grow their business sustainably on the platform
- Work cross functionally with internal teams and external service vendors to help partners with content on platform
- Own internal projects to contribute to the Fashion ecosystem as a whole (including campaigns, product launches, B2B marketing)
- Come up with initiatives to continuously improve competitiveness advantage

Qualifications

Minimum Qualifications:
- 1+ years of experience in Business Development, Account Management, or a familiar field
- Strong network of Germany Fashion partners and strong knowledge of the Germany Fashion industry landscape, consumer demands, digital evolution and mobile transformation.
- Strong interpersonal skills, excellent communication and negotiation skills, logical thinking, and analytical skills
- Customer service orientation and experience working in a client-facing capacity.
- Strong sense of social content (livestream and short-video is a preference)
- Fluent in English and German to ease communication with German stakeholders

Preferred Qualifications:
- Eager to win, growth driven, business mindset, result driven
- Collaborative and open to changes and challenges and learn
- A fast learner with a good sense of judgment and original thinking
- Ability to thrive in ambiguity and adapt to change quickly.

Responsibilities

Qualifications

Qualifications

Minimum Qualifications:
- 1+ years of experience in Business Development, Account Management, or a familiar field
- Strong network of Germany Fashion partners and strong knowledge of the Germany Fashion industry landscape, consumer demands, digital evolution and mobile transformation.
- Strong interpersonal skills, excellent communication and negotiation skills, logical thinking, and analytical skills
- Customer service orientation and experience working in a client-facing capacity.
- Strong sense of social content (livestream and short-video is a preference)
- Fluent in English and German to ease communication with German stakeholders

Preferred Qualifications:
- Eager to win, growth driven, business mindset, result driven
- Collaborative and open to changes and challenges and learn
- A fast learner with a good sense of judgment and original thinking
- Ability to thrive in ambiguity and adapt to change quickly.

About TikTok

TikTok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.

Size: 10,000+ employees
Industry: Technology: Consumer Internet

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