658 jobs for "Manager, Customer Support Technology"

The Wallet, Payments, and Commerce team is dedicated to delivering our vision to replacethe traditional wallet and deliver payment services that empower consumers, drive conversion for merchants, and provide an incredible user experience.

At Apple, we bring together exceptional people to achieve their life's best work. If you are an outstanding technical project manager or sales engineer, who wants to drive meaningful impact, this could be the role for you.

Description
Apple is looking for an experienced technical project manager, technical integration manager, or sales engineer to work with merchants, payment service providers and various enablers, on enabling the adoption and optimisation of Apple Pay in eCommerce.

This is a full-time position in the Wallet, Payments and Commerce team for ANZ, South East Asia and Greater China region, and is located in our Sydney office.

Responsibilities
You will use your technical knowledge and partner facing skills to support business development teams in driving the integration of Apple Pay E-Commerce functionality in payment service provider and merchant E-Commerce channels.
You will lead multiple projects, craft scalable solutions for diverse partners, and provide consistent updates and communication to business leaders.
You will inspire partners to create best in class Apple Pay and Wallet experiences, support partner technology implementations and new feature adoption, and provide technology guidance and product implementation best practices.
You will optimise the customer payment journey in merchant and payment service provider E-Commerce channels.
Occasional regional travel is required.

Preferred Qualifications
Experience working with various online merchant segments, PSPs, payment schemes, and processors
Experience in web development (JavaScript, HTML, CSS) / iOS development (Swift)
Experience debugging and troubleshooting software
Skilled at helping partners identify, navigate and overcome technical hurdles to drive adoption of technology
Experience integrating, supporting and troubleshooting a complex suite of products and/or services
Ability to explain technical concepts and issues to a broad audience
Ability to initiate and drive projects to completion with minimal guidance.
Writing technical documentation and integration guides
Have a passion for outstanding user experience
Excellent communication and organisational skills.

Minimum Qualifications
Degree education
5 years of relevant experience

About Apple

Working at Apple means doing more than you ever thought possible and having more impact than you ever imagined.

Size: 10,000+ employees
Industry: Technology: Manufacturing

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