5,518 jobs for "Manager, Customer Experience"

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
JOB SUMMARY

Support and assist Multi-Tenant Sales Manager by managing the day-to-day activities of the Multi-Tenant Sales Department.

MAJOR DUTIES AND RESPONSIBILITIES

Actively and consistently support all efforts to simplify and enhance the customer experience

Responsible for meeting and exceeding budgeted sales goals

Supervise a team of Multi-Tenant Sales Representatives. May also manage other sales resources as assigned

Recruit, interview, hire and train Multi-Tenant Sales Representatives

Support of Multi-Tenant Sales staff will consist of approximately 70% field work and 30% office work.

Communicate territory assignments to Multi-Tenant Sales Representatives

Monitor the payroll process and ensure timely and accurate approval of all commissions payment

Handle employee relation issues, including performance appraisals, coaching, safety training, etc.

Assist with budget preparation and provide input on marketing issues and sales offers

Perform other duties as requested by supervisor

REQUIRED QUALIFICATIONS

Required Skills/Abilities and Knowledge

Ability to read, write, speak and understand English

Knowledge of Community Sales practices

Required Education

Bachelor's degree in business or marketing, or equivalent experience required

Required Related Work Experience and Number of Years

Sales experience - 1+

Sales Supervisory experience preferred - 0.5+

Telecommunications and cable industry experience preferred

PREFERRED QUALIFICATIONS

Preferred Skills/Abilities and Knowledge

Knowledge of Company products and services preferred

Preferred Related Work Experience and Number of Years

Supervisory or leadership experience - 1+

WORKING CONDITIONS

Field and office environment

Travel as required

#LI-SWD74
SMD403 2026-85213 SMD403 2026

Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

The base pay for this position generally is between $57,400.00 and $113,800.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.

In addition, this position has a commission earnings target starting at $57,600.

Get To Know Us: Spectrum is a suite of advanced communications services offered by Charter Communications, Inc. (NASDAQ: CHTR), the leading internet and video provider in the nation and the fastest growing mobile company in our footprint, with services available to more than 70 million homes and businesses across 45 states. Supported by our 100% U.S.-based employees,* we are America's Internet Company®.

*At close of the Cox acquisition, Spectrum announced that over the next 18 months, it will fully return legacy Cox's customer service function to the U.S.

Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

About Spectrum

Industry: Telecommunications

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