1,661 jobs for "Team Lead - Technical Support"

Responsibilities

About the Team
Our E-commerce team is at the heart of crafting the entire commerce experience that connects creators, sellers, and buyers across the globe. Our team builds the innovative technology that powers everything from live shopping and product discovery to checkout and logistics, making shopping on TikTok joyful, engaging, and effortless.

As a Technical Sourcer on our Talent Acquisition team, you will be a key player in building the teams in the E-commerce organization. You will partner closely with recruiters and hiring managers to identify, engage, and attract top technical talent in a competitive market. More than just finding candidates, you will be a brand ambassador, ensuring every potential hire has a high-quality and welcoming experience from the very first contact.

Responsibilities:
- Partner with hiring managers and recruiters across both English and Mandarin-speaking regions to deeply understand technical requirements, define candidate profiles, and calibrate on talent needs to ensure sourcing efforts are targeted and effective.
- Develop and execute innovative sourcing strategies to build a robust pipeline of top-tier technical talent for critical roles.
- Proactively identify and engage passive candidates through various channels, including LinkedIn Recruiter, GitHub, Stack Overflow, and other niche technical communities.
- Continuously refine and improve our sourcing processes and tools to boost efficiency, candidate quality, and the overall effectiveness of our hiring funnel.
- Support and lead various talent acquisition projects, including organizing virtual hiring events, building market intelligence reports, and developing diversity-focused sourcing initiatives.

Qualifications

Minimum Qualifications:
- 2+ years of sourcing experience in a fast-paced, high-volume environment (in-house or agency).
- Exceptional communication and interpersonal skills, with a proven ability to craft compelling outreach that generates high response rates from a technical audience.
- Experience with sourcing tools like LinkedIn Recruiter and other social media, or technical forums.
- Outstanding organizational skills and a keen eye for detail, with the ability to manage multiple, competing priorities and sourcing pipelines effectively.

Preferred Qualifications:
- Experience hiring for Product Management, Design, Strategy, or Data Science.
- A data-driven mindset, with experience using metrics to inform sourcing strategy and measure success.

Important Note: Please be advised that this job posting is on behalf of a third-party agency. This is a 6-month temporary assignment managed by a third-party agency, who will be your employer. While you may be assigned to work at TikTok, you will not be a TikTok employee. All contractual terms, including payroll and benefits, will be handled by a third-party agency. By applying, you agree that the information provided in your application may be processed and retained by TikTok for recruitment purposes and shared with a third-party agency in accordance with TikTok's Applicant Privacy Notice https://lifeattiktok.com/legal/privacy

This is a temporary position. You will not be an employee of TikTok. You will be an employee of a third-party agency. As of the date of this posting, a good faith estimate of the hourly rate range for this position in the selected city is $28 - $50.
Placement in the range depends on a number of factors, including a candidate's qualifications, skills, competencies, experience and location. Your benefits, if any, will be provided by your contracting vendor/agency.

For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.

Responsibilities

Qualifications

Qualifications

Minimum Qualifications:
- 2+ years of sourcing experience in a fast-paced, high-volume environment (in-house or agency).
- Exceptional communication and interpersonal skills, with a proven ability to craft compelling outreach that generates high response rates from a technical audience.
- Experience with sourcing tools like LinkedIn Recruiter and other social media, or technical forums.
- Outstanding organizational skills and a keen eye for detail, with the ability to manage multiple, competing priorities and sourcing pipelines effectively.

Preferred Qualifications:
- Experience hiring for Product Management, Design, Strategy, or Data Science.
- A data-driven mindset, with experience using metrics to inform sourcing strategy and measure success.

Important Note: Please be advised that this job posting is on behalf of a third-party agency. This is a 6-month temporary assignment managed by a third-party agency, who will be your employer. While you may be assigned to work at TikTok, you will not be a TikTok employee. All contractual terms, including payroll and benefits, will be handled by a third-party agency. By applying, you agree that the information provided in your application may be processed and retained by TikTok for recruitment purposes and shared with a third-party agency in accordance with TikTok's Applicant Privacy Notice https://lifeattiktok.com/legal/privacy

This is a temporary position. You will not be an employee of TikTok. You will be an employee of a third-party agency. As of the date of this posting, a good faith estimate of the hourly rate range for this position in the selected city is $28 - $50.
Placement in the range depends on a number of factors, including a candidate's qualifications, skills, competencies, experience and location. Your benefits, if any, will be provided by your contracting vendor/agency.

For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.

About TikTok

TikTok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.

Size: 10,000+ employees
Industry: Technology: Consumer Internet

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