951 jobs for "Customer Service Engineer"

Responsibilities

The Global Business Solutions (GBS) team is responsible for the revenue growth of the TikTok business. Our teams include Sales, Marketing, Operation, Account Managers, Agency and partnerships, and Marketing Science. GBS is a dynamic, entrepreneurial, and ambitious client group.

The role is directly responsible for building relationships and helping clients drive business results on TikTok through consultation, education, and support. Ideal candidates will combine an exceptional ability to provide consultative selling; a passion for growing revenue; an outstanding ability to set strategic vision; and a willingness to execute the tactics. Success in this position requires strong sales and client-facing experience; problem-solving skills; attention to detail; the ability to thrive in a dynamic and changing environment.

We are looking for talented individuals to join our team. As a graduate, you will get opportunities to pursue bold ideas, tackle complex challenges, and unlock limitless growth.
Successful candidates must be able to commit to an onboarding date by the end of the year. Please state your availability and graduation date clearly in your resume.
Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to our Company and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early.

Responsibilities:
Client Relationship Management
- Establish and manage client relationships with brands or agencies
- Drive deals to closure
- Retain and grow revenue from advertisers
- Provide clients with the highest level of sales and customer service
- Collaborate with internal teams globally across product, marketing, legal, engineering and sales

Product Management
- Brainstorm, identify, and implement advertising solutions on TikTok products to deliver measurable results for clients
- Serve as an external product consultant on properties that are owned and operated by TikTok
- Analyze data and glean insights to execute the client strategy and TikTok 's marketing solutions

Campaign Planning and Management
- Facilitate clients' ad campaigns from start to finish
- Manage internal account operations including account set up etc.
- Plan and build compelling storylines and data-driven presentations that are customized to clients' business and problems

Qualifications

Minimum Qualifications:
- Individuals who are completing or have recently completed a Bachelor's degree in marketing, advertising, technology or media field or a related discipline.
- Demonstrated understanding of digital media platforms, performance marketing and ad metrics
- Demonstrated experience in working with cross-functional teams
- High proficiency in both written and spoken English and Mandarin is required to communicate and correspond directly with partner and stakeholder across Southeast Asia, including China

Preferred Qualifications:
- Experience with analyzing data and delivering insights
- Experience coding for data analysis using Python, SQL, or similar languages
- Self-starter, fast learner with a can-do spirit
- Ability to travel domestically and internationally as needed

Responsibilities

Qualifications

Qualifications

Minimum Qualifications:
- Individuals who are completing or have recently completed a Bachelor's degree in marketing, advertising, technology or media field or a related discipline.
- Demonstrated understanding of digital media platforms, performance marketing and ad metrics
- Demonstrated experience in working with cross-functional teams
- High proficiency in both written and spoken English and Mandarin is required to communicate and correspond directly with partner and stakeholder across Southeast Asia, including China

Preferred Qualifications:
- Experience with analyzing data and delivering insights
- Experience coding for data analysis using Python, SQL, or similar languages
- Self-starter, fast learner with a can-do spirit
- Ability to travel domestically and internationally as needed

About TikTok

TikTok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.

Size: 10,000+ employees
Industry: Technology: Consumer Internet

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