447 jobs for "Senior Service Manager"

Apple is where individual imaginations gather together, committing to the values that lead to great work. Every new product we build, service we create, or Apple Store experience we deliver is the result of us making each other's ideas stronger. That happens because every one of us shares a belief that we can make something wonderful and share it with the world, changing lives for the better. It's the diversity of our people and their thinking that inspires the innovation that runs through everything we do. When we bring everybody in, we can do the best work of our lives. Here, you'll do more than join something - you'll add something.

Description
The Global Sourcing and Supply Manager (GSSM) acts as a key interface among Apple's Worldwide Operations organization, strategic suppliers and contract manufacturers. As a GSSM you will be responsible for driving critical strategic and tactical initiatives of Apple's supply chain. In this role, you will manage a specific commodity and will play an important role in the overall success of Apple's supply chain development and operation.","responsibilities":"Develop a nuanced understanding of the commodity landscape to forecast industry trends and gauge emerging competitive forces. Identify changes in buyer and supplier power within core materials markets and use industry dynamics to Appleʼs advantage.
Effectively work with suppliers to negotiate optimal terms for sourcing. Understand the trade-offs between cost, volume, and quality in order to strike agreements that meet Appleʼs performance criteria and secure long term supply continuity.
Collaborate across the Apple organization to ensure business objectives are met. Rapidly synthesize and communicate findings to senior leaders and to actively identify potential supply issues that can affect product strategy.
Optimize global supply chain performance through cost and scenario analysis, and benchmarking. Develop an in-depth understanding of value-added manufacturing processes and costs, reverse logistics, and market intelligence, and apply this knowledge to influence Appleʼs future product roadmap and sourcing decisions.
Assess and mitigate risks to the business. Manage global supply chain disruptions in real time with the support of an international team.

Preferred Qualifications
MBA/MS preferably in Supply chain
A tenacity, passion and demonstrated skill in negotiations
Excellent communication, capable of working with global teams
Can build, grow and develop key cross-functional relationships to be able to influence and drive projects
Experience working with OEMs and Contract Manufacturers in the consumer electronics industry a plus
Ability to operate independently and flexibility to adapt to dynamic environments
Ability to make decisions and solve complex problems with with partial/limited information
Direct experience in long term capacity planning a plus
Interest in technology

Minimum Qualifications
Bachelors degree with 7-11 years of overall experience and relevant procurement / operations background
Experience in supplier management and operations with some history of having solved complex supply chain issues
Hands on experience in developing robust localized supply chain in India for key technologies (eg. automation, capital equipment)
Willingness and ability to travel internationally / domestically up to 50%

About Apple

Working at Apple means doing more than you ever thought possible and having more impact than you ever imagined.

Size: 10,000+ employees
Industry: Technology: Manufacturing

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