74 jobs for "Customer Advocate"

Senior Software Engineer (Technical Architect) - Wallet Platforms

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Posted on Oct 17

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At Apple

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Manager/Senior Manager, Commercial Legal - Retail and Online Stores

At Apple

Posted on Oct 11

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Senior Software Engineer (Technical Architect) - Wallet Platforms

At Apple - Cupertino

Posted on Oct 17

View job Apply on company site

Apple

Senior Software Engineer (Technical Architect) - Wallet Platforms

Cupertino, CA$184,700 – $324,800Posted 22 days ago

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Why you should apply for a job to Apple:

Ranked as one of the Best Technology Companies in 2020
3.7/5 in overall job satisfaction
3.1/5 in supportive management
66% say women are treated fairly and equally to men
65% would recommend this company to other women
66% say the CEO supports gender diversity

Ratings are based on anonymous reviews by Fairygodboss members. See all reviews ›

At Apple, great ideas quickly become phenomenal products, services, and customer experiences. Apple Pay has brought the Apple Wallet to millions of customers world-wide, enabling them to carry Digital Credentials such as credit and debit cards, transit passes, hotel and car keys, theme park tickets - and now, mobile driver's licenses - all in their Apple Wallet. Building and scaling these features requires not just world-class engineering, but a deep understanding of how institutions around the world operate, implement standards and protect user data and privacy.

Your work will support a technical roadmap that complements the product roadmap, fostering innovation while ensuring quality, scalability, and reliability. You'll be key in defining the technical vision and architecture for essential platform capabilities, translating diverse and complex requirements into robust, high-performance distributed systems. Through close collaboration with fellow architects and engineering teams, you will advocate for technical excellence, influence cross-functional roadmaps, and support the development and evolution of inclusive, industry-leading open standards that enhance interoperability and security.

This role values deep technical expertise alongside a commitment to continuous learning and inclusive mentorship. It requires a willingness to engage with code and proofs-of-concept, as well as the ability to guide and support engineers from diverse backgrounds in building the next generation of Apple Wallet infrastructure.

You will help align the organization around the technical aspects of product decisions, considering varied user experiences, privacy, security, performance, and compliance. Your contributions will ensure our systems meet high reliability standards while embracing a culture of inclusivity and continuous improvement. You'll also play a key role in fostering a collaborative DevOps culture, mentoring, and supporting the professional growth of the next generation of diverse technical leaders.

Description

In this role, you will:

Provide strategic technical leadership for Wallet platform organization.

Align engineering efforts with long-term business goals and customer needs.

Collaborate with technical leaders across the engineering organization to define and promote a clear technical vision and roadmap.

Ensure alignment with broader organizational initiatives.

Represent platform team's requirements across cross-functional groups.

Champion quality, reliability, performance, and security in all solutions.

Guide architectural decisions.

Engage in hands-on work on key projects.

Foster a practical, outcome-driven engineering approach.

Support a collaborative engineering culture across the organization.

Develop technical leadership through mentorship and coaching.

Preferred Qualifications

Deep experience in one of our current product domains - Tokenization, Development Platform, Mobile Wallets.

Practical experience and proven results in implementing and evolving large scale distributed systems with integrations of heterogeneous partner systems.

Comfortable explaining technical concepts to both technical and non-technical audiences.

Minimum Qualifications

Bachelors in Computer Science or a related field; or equivalent practical experience.

12+ years of industry experience as a software engineer, including 3+ years as a tech lead/architect.

Demonstrated experience leading large technical initiatives and driving change to align org.

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $184,700 and $324,800, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

About Apple

Working at Apple means doing more than you ever thought possible and having more impact than you ever imagined.

Size: 10,000+ employees
Industry: Technology: Manufacturing

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