134 jobs for "Lead Service Management Engineer"

Apple is where individual imaginations gather together, committing to the values that lead to phenomenal work! Every new product we build, service we create, or Apple experience we deliver is the result of us making each otherʼs ideas stronger. That happens because every one of us shares a belief that we can make something wonderful and share it with the world, changing lives for the better. Itʼs the diversity of our people and their thinking that encourages the innovation that runs through everything we do. When we bring everybody in, we can do the best work of our lives. Here, youʼll do more than join something - youʼll add something!

Description
As a member of the Apple Pay Quality Team, you'll establish, implement, and continuously refine the formal QA processes to ensure that our group adheres to industry-accepted best practices. Additionally, you'll integrate the testing infrastructure with our continuous integration and continuous deployment systems to ensure that all the tools and services we develop undergo thorough testing and meet our quality standards.

You will be part of a team that is responsible for driving Apple Pay and Wallet products all the way to production. The automation code you write will be critical to ensuring our products in China meet the uncompromising high bar for security, performance, and reliability that our customers expect. From everyday seamless experiences to integrating with diverse local ecosystems, features you work on will be used by millions of people across the country. You will work cross-functionally with global development, product, and project management teams to deliver on aggressive timelines and ship features that surprise and delight our customers. Come join our team and help us build the future of Apple Pay!","responsibilities":"Architect automation frameworks, creating and maintaining test cases and reporting test results
Work closely with developers to align on feature design, test plans and automation development for CI/CD
Prioritize, schedule, and communicate the status of your work effectively
Dive deep to resolve highly technical issues in complex systems
Collaborate with developers to "shift left" and catch bugs sooner
Build, monitor, and enhance CI/CD pipelines
Work with cross-functional teams to identify testing requirements and maintain test development roadmaps
Mentor team members and provide technical leadership
Leverage AI to streamline and optimize your QA workflows

Preferred Qualifications
Knowledge of operating systems and networks
Experience with AI-assisted development tools
Experience with contract testing tools (Pact, Spring Cloud Contract, or similar)
Experience with canary and blue-green deploys
Experience with service virtualization (WireMock, Mountebank, Hoverfly, or similar)
Experience with Kubernetes, AWS a bonus
Proficient in understanding code to look into client side of the automation stack - Swift preferred
Experience managing the build & release process for iOS/MacOS projects is a bonus
Enthusiastic about Apple
Team player, able to disagree and find paths forward
Passionate about the customer experience
Able to cut through ambiguity and deliver results on time

Minimum Qualifications
5+ years of experience with object-oriented programming
BS/MS in Computer Science, or equivalent experience
Excellent knowledge of the software development lifecycle, testing methodology, and testing tools
Proficient in Java or Kotlin
Experience in developing test plans, assessing risk, filing appropriate defects, and providing relevant data for test reporting
Able to work independently, raise issues, and take corrective action
Experience developing and maintaining automation systems that scale
Experience testing applications built for mobile devices
Experience developing and maintaining CI/CD pipelines
Experience validating microservices (unit, component, contract, integration tests, etc)
Passionate about clean code and OO design patterns
Works well with tight timelines and under pressure
Strong communication skills in both English and Mandarin, with the ability to collaborate effectively with global teams

About Apple

Working at Apple means doing more than you ever thought possible and having more impact than you ever imagined.

Size: 10,000+ employees
Industry: Technology: Manufacturing

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