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NPO Operations Program Manager

At Apple - Cupertino

Posted on Oct 17

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Apple

Sr. Business Ops Program Manager, Apps

Cupertino, CA$175,500 – $263,800Posted 19 days ago

Apply on company site View full job

Why you should apply for a job to Apple:

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3.1/5 in supportive management
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66% say the CEO supports gender diversity

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The Applications team is looking for a dynamic Senior Business Operations Program Manager to serve as the backbone for a high-stakes, cross-functional program spanning AIML, Siri, Apps, and Legal. This role demands a proactive, detail-oriented leader who thrives when program parameters, legal constraints, and strategic priorities shift rapidly.

Description

In this role, you will serve as the central operational backbone-wrangling timelines, leading executive reviews, and ensuring seamless content access for AI models. You will orchestrate program operations, from establishing governance frameworks and tracking negotiation pipelines to coordinating Business and partner team support. You have a natural inclination to take accountability for end-to-end delivery, proactively surface silent risks, and drive decisions across matrixed leadership. A successful Program Manager has exceptional interpersonal skills with the finesse to challenge assumptions, resolve cross-team friction, and rally teams behind unified program goals.","responsibilities":"Establish and maintain program frameworks, standard operating procedures, and tracking systems across a global, multi-organization program

Drive real-time status reporting to monitor program health, legal compliance, contract execution milestones, and overall program and launch readiness

Anticipate business and legal roadblocks in product delivery, content rights validation, and model integration, then unblock teams before issues escalate

Partner closely with the Business lead to track outreach statuses, regional nuances, and negotiation stages, ensuring full visibility across all business workstreams

Coordinate cross-functional touchpoints to resolve legal redlines, payment workflow blockers, and localization issues quickly

Lead executive meeting preparation by curating agendas, synthesizing weekly progress reports, facilitating briefings, and developing executive-ready presentation decks

Facilitate recurring syncs, working group meetings, and business reviews across AIML, Siri, Apps, Legal, and other partner organizations

Drive action items, follow-through, and accountability across all participating teams and leadership layers

Preferred Qualifications

Experience in financial operations, AI and search environments, or business development contexts

Outstanding organizational and presentation skills, with the ability to distill complex, ambiguous situations into clear narratives for leadership

Skilled in building and maintaining relationships with internal cross-functional teams

Solid track record of driving multiple concurrent, high-complexity cross-functional projects to completion under tight timelines

Demonstrated sense of urgency and ownership when resolving blockers, with the resilience to stay the course on broader business priorities

Executive presence and comfort presenting to senior and executive leadership in high-pressure settings

Comfort with metrics, operational reporting, and the full software product lifecycle from concept through launch

Ability to anticipate downstream problems, brainstorm solutions quickly, and resolve cross-team friction without losing sight of strategic objectives

Minimum Qualifications

6+ years of experience in Business Operations, Planning, or Program Management, with a clear track record of increasing operational responsibility

Demonstrated ability to manage complex portfolios with intricate delivery schedules and cross-team dependencies spanning global time zones and locales

Proven experience translating nuanced legal and business considerations into actionable requirements that engineering and product teams can execute against

Track record of orchestrating multi-disciplinary teams with divergent goals toward unified program outcomes

Proficiency with modern productivity and AI tools, including demonstrated experience leveraging AI and automation to create workflow efficiencies and reduce manual overhead

Strong comfort in executive stakeholder communication, including developing briefing materials, presentation decks, and synthesized status reports for senior leadership

Bachelor's degree in a related field, or equivalent hands-on experience in a comparable operations or program management capacity

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $175,500 and $263,800, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

About Apple

Working at Apple means doing more than you ever thought possible and having more impact than you ever imagined.

Size: 10,000+ employees
Industry: Technology: Manufacturing

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