781 jobs for "Manager, TechOps / Site Reliability Engineering"

Program Manager (AI Automation), Trust & Safety

At TikTok

Posted on Dec 4

View job Apply on company site

AI Project Manager (Data Strategy) - AI Data Service and Operation (Safety Model Operations)

At TikTok

Posted on Oct 28

View job Apply on company site

TikTok Local Services - Creator & Content Policy Manager

At TikTok

Posted on May 30

View job Apply on company site

TikTok Shop - Category Manager (Health)

At TikTok - New York

Posted on Oct 27

View job Apply on company site

TikTok Shop - Business Development Manager

At TikTok - New York

Posted on Sep 30

View job Apply on company site

TikTok Shop Category Manager - Health

At TikTok - New York

Posted on Sep 23

View job Apply on company site

Regional Policy Manager (Asia Pacific) - Trust & Safety

At TikTok

Posted on Sep 18

View job Apply on company site

Partner Operations Manager, Video Safety Operations (VSO)

At TikTok - Jakarta

Posted on Sep 4

View job Apply on company site

TikTok Shop - Logistics Solution Manager

At TikTok - Seattle

Posted on Sep 3

View job Apply on company site

Technical Project Manager

At Leidos - Washington

Posted on Nov 6

View job Apply on company site

Senior Manager, Data Science and Machine Learning

At Squarespace - New York City

Posted on Oct 14

View job Apply on company site

Supplier Program Manager

At Leidos - Huntsville

Posted on Nov 3

View job Apply on company site

ServiceNow Release Manager

At Leidos - Scott Air Force Base

Posted on Oct 31

View job Apply on company site

Client Onboarding - Corporates Onboarding Team - AVP

At Mizuho Americas

Posted on Nov 3

View job Apply on company site

Project Management Senior Associate

At DTCC - Tampa · Dallas

Posted on Oct 24

View job Apply on company site

Client Onboarding - Investment Advisors/Funds Group - Associate / AVP

At Mizuho Americas

Posted on Oct 17

View job Apply on company site

Associate, Technical Project Manager - SMA Solutions

At BlackRock - San Francisco

Posted on Oct 9

View job Apply on company site

Specialist, Labor Pacific

At Nike - Melbourne

Posted on Sep 24

View job Apply on company site

Corporate Development Manager

At Squarespace - New York City

Posted on Sep 22

View job Apply on company site

Enterprise Transformation, Senior Lead

At Squarespace - New York City

Posted on Aug 5

View job Apply on company site

TikTok

Program Manager (AI Automation), Trust & Safety

SingaporeOperationsPosted Dec 4, 2025

Apply on company site View full job

Why you should apply for a job to TikTok:

4.5/5 in overall job satisfaction
4.5/5 in supportive management
100% say women are treated fairly and equally to men
100% would recommend this company to other women
100% say the CEO supports gender diversity

Ratings are based on anonymous reviews by Fairygodboss members. See all reviews ›

Responsibilities

About the team
The Automation Team works closely with Product, Engineering, Algorithms, Operations, and other departments to strategically drive moderation automation and AI initiatives and maximize impact and ensure goal attainment.

About the role
You will be working on initiatives such as:
- AI agents that assist human moderators with decision-making
- LLM-powered operational workflows
- Prompt engineering and evaluation for moderation use cases
- Automation solutions that reduce manual review effort while maintaining quality
- AI quality monitoring and continuous model improvement
- Human-in-the-loop systems combining AI and operational expertise

Responsibilities:
- Lead end-to-end AI automation programs that improve the efficiency, quality, and scalability of Trust & Safety operations.
- Develop prompts, workflows, and evaluation strategies for LLM-powered and AI agent solutions to improve operational outcomes.
- Analyze AI model performance, including precision, recall, leakage, overkill, and human review quality, to identify improvement opportunities.
- Use data-driven insights to optimize prompts, business rules, and automation logic to continuously improve AI performance.
- Build monitoring frameworks and dashboards to measure AI adoption, model quality, operational efficiency, and business impact.
- Drive experimentation through pilots and A/B testing to validate new AI capabilities before large-scale deployment.
- Translate operational pain points into technical requirements and partner with Product and Engineering teams to influence product roadmap prioritization.
- Coordinate multiple cross-functional initiatives across Product, Engineering, ML, Policy, and Operations teams while managing risks, dependencies, and delivery timelines.
- Communicate program progress, technical findings, and strategic recommendations to leadership stakeholders.

Qualifications

Minimum Qualification(s)
-Bachelor's or above in Computer Science, Information Systems or a related field
-Strong analytical skills with experience interpreting operational or product data to drive process improvements.
-Experience working cross-functionally with Product, Engineering, and Operations teams in a technology environment.
-Ability to manage multiple complex initiatives simultaneously while influencing stakeholders without direct authority.
-Excellent communication and stakeholder management skills.

Preferred Qualification(s)
-Hands-on experience working with Large Language Models (LLMs), Generative AI, AI agents, or Machine Learning products.
-Experience designing prompts, prompt evaluation methodologies, or AI workflow optimization.
-Familiarity with coding or scripting (such as Python, SQL, JavaScript, or similar languages) for automation, data analysis, or prototyping.
-Experience using APIs, AI platforms, or workflow automation tools to build operational solutions.
-Experience evaluating AI model performance using metrics such as precision, recall, leakage, overkill, hallucination, or similar quality measurements.
-Experience working in Trust & Safety, content moderation, fraud, risk, compliance, or large-scale operations is highly preferred.
-Familiarity with agentic AI frameworks, Retrieval-Augmented Generation (RAG), prompt engineering, or AI evaluation frameworks is a plus.

Responsibilities

Qualifications

Qualifications

Minimum Qualification(s)
-Bachelor's or above in Computer Science, Information Systems or a related field
-Strong analytical skills with experience interpreting operational or product data to drive process improvements.
-Experience working cross-functionally with Product, Engineering, and Operations teams in a technology environment.
-Ability to manage multiple complex initiatives simultaneously while influencing stakeholders without direct authority.
-Excellent communication and stakeholder management skills.

Preferred Qualification(s)
-Hands-on experience working with Large Language Models (LLMs), Generative AI, AI agents, or Machine Learning products.
-Experience designing prompts, prompt evaluation methodologies, or AI workflow optimization.
-Familiarity with coding or scripting (such as Python, SQL, JavaScript, or similar languages) for automation, data analysis, or prototyping.
-Experience using APIs, AI platforms, or workflow automation tools to build operational solutions.
-Experience evaluating AI model performance using metrics such as precision, recall, leakage, overkill, hallucination, or similar quality measurements.
-Experience working in Trust & Safety, content moderation, fraud, risk, compliance, or large-scale operations is highly preferred.
-Familiarity with agentic AI frameworks, Retrieval-Augmented Generation (RAG), prompt engineering, or AI evaluation frameworks is a plus.

About TikTok

TikTok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.

Size: 10,000+ employees
Industry: Technology: Consumer Internet

View company profile