103 jobs for "Manager, Process Management"

Product & Process Solutions Program Manager (Quality Solutions), Trust & Safety

At TikTok

Posted on Oct 29

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Commercial Management & Contract Program Manager, Trust and Safety

At TikTok

Posted on Oct 28

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Project Manager Intern (Linehaul Management) - 2027 Summer - 2027 Start

At TikTok - Middlesex

Posted on Oct 27

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Product & Process Solutions Program Manager Graduate (Video Safety Ops) - 2027 Start

At TikTok

Posted on Oct 22

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Project Manager Graduate (Linehaul Management) - 2027 Start - 2027 Start

At TikTok - Seattle

Posted on Oct 20

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Project Manager Intern (Linehaul Management) - 2027 Summer

At TikTok - Seattle

Posted on Aug 27

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Product & Process Solutions Program Manager (Account, Search & Interaction Safety), Trust & Safety

At TikTok

Posted on Aug 17

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SMB BPO Management Manager - TikTok Local Services

At TikTok - Jakarta

Posted on Jul 29

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TikTok Shop - Automation, Process Optimization & Operational Efficiency Manager, Fulfillment Center

At TikTok - Fontana

Posted on Jun 23

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Associate Manager, Customer Service (3pm - 11pm) | PGIM Ireland

At Prudential Financial - Letterkenny

Posted on Oct 16

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ServiceNow Release Manager

At Leidos - Scott Air Force Base

Posted on Oct 31

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Senior Manager, Data Center Technical Deployment

At Equinix - Remote / Flexible

Posted on Oct 15

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ServiceNow Release Manager

At Leidos - Salt Lake City

Posted on Oct 31

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Senior Manager, Data Center Technical Deployment

At Equinix - Remote / Flexible

Posted on Oct 15

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Enterprise Project Management Manager

At Leidos - Fort Belvoir

Posted on Oct 21

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Senior Manager, Data Center Technical Deployment

At Equinix - Remote / Flexible

Posted on Oct 15

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Senior, Business Integration, Local Creation GC

At Nike

Posted on Sep 7

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Product & Process Solutions Program Manager (Feature Safety), Trust & Safety

At TikTok

Posted on Oct 29

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TikTok - FBT Seller Growth Central Strategy Project Manager

At TikTok - Seattle

Posted on Oct 27

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TikTok Shop - Logistics Commercial Project Intern (Chinese Speaker), 2027 Start

At TikTok - Madrid

Posted on Oct 8

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TikTok

Product & Process Solutions Program Manager (Quality Solutions), Trust & Safety

SingaporeOperationsPosted 10 days ago

Apply on company site View full job

Why you should apply for a job to TikTok:

4.5/5 in overall job satisfaction
4.5/5 in supportive management
100% say women are treated fairly and equally to men
100% would recommend this company to other women
100% say the CEO supports gender diversity

Ratings are based on anonymous reviews by Fairygodboss members. See all reviews ›

Responsibilities

The Video Safety Operations - Product & Process Solutions team is dedicated to ensuring a safe, reliable, and efficient experience for TikTok users by managing operational excellence by leading demand and supply management, quality management and transition of initiatives of T&S operations. It evaluates and assesses process changes for implementation in T&S Video Safety operations. The team acts as an entry point between TikTok business and T&S Video Safety operations for all requests related to product, policy or process.

Responsibilities
- Quality evaluation framework design and iteration
- Evaluation strategy and measurement methodology design
- Metric governance, monitoring, and confidence building
- Root-cause analysis and evaluation-driven quality improvement
- Cross-functional coordination across upstream and downstream teams
- AI-enabled evaluation, validation, and workflow innovation

Qualifications

Minimum Qualifications
- Strong experience in quality evaluation, quality operations, trust & safety, or related moderation domains
- Proven capability in designing evaluation frameworks, metrics, and monitoring mechanisms
- Strong understanding of strategy design from an evaluation perspective, not just execution support
- Ability to translate evaluation findings into systematic quality improvement plans
- Strong data analysis, structured problem-solving, and RCA capability
- Solid project management skills with end-to-end ownership
- Strong stakeholder management and cross-functional collaboration skills. Ability to work effectively in a fast-paced and evolving business environment

Preferred Qualifications
- Experience with moderation quality evaluation, arbitration, benchmark / GT design, or quality monitoring
- Experience working with OGS / QTS / Product / Policy / Engineering / Ops in workflow or strategy alignment
- Experience in AI-related evaluation, model validation, moderation-assistance, or workflow automation
- Experience in platform / high-growth / global business environments

Responsibilities

Qualifications

Qualifications

Minimum Qualifications
- Strong experience in quality evaluation, quality operations, trust & safety, or related moderation domains
- Proven capability in designing evaluation frameworks, metrics, and monitoring mechanisms
- Strong understanding of strategy design from an evaluation perspective, not just execution support
- Ability to translate evaluation findings into systematic quality improvement plans
- Strong data analysis, structured problem-solving, and RCA capability
- Solid project management skills with end-to-end ownership
- Strong stakeholder management and cross-functional collaboration skills. Ability to work effectively in a fast-paced and evolving business environment

Preferred Qualifications
- Experience with moderation quality evaluation, arbitration, benchmark / GT design, or quality monitoring
- Experience working with OGS / QTS / Product / Policy / Engineering / Ops in workflow or strategy alignment
- Experience in AI-related evaluation, model validation, moderation-assistance, or workflow automation
- Experience in platform / high-growth / global business environments

About TikTok

TikTok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.

Size: 10,000+ employees
Industry: Technology: Consumer Internet

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