658 jobs for "Manager, Customer Support Technology"

Manager, Product Marketing

At Mastercard

Posted on Oct 25

View job Apply on company site

Manager, Cyber Security Product Manager, Cyber Intelligence

At Capital One - McLean · Plano

Posted on Oct 25

View job Apply on company site

Manager, Account Management and Business Development B2B Travel

At Mastercard - Madrid

Posted on Oct 24

View job Apply on company site

Manager, Software Engineering | Data & AI Platform

At Mastercard - Arlington

Posted on Oct 22

View job Apply on company site

Manager, Product Management

At Mastercard

Posted on Oct 22

View job Apply on company site

Manager / Managing Consultant, Services Business Development

At Mastercard - Mumbai

Posted on Oct 22

View job Apply on company site

Principal Technical Program Manager

At Mastercard - Pune

Posted on Oct 22

View job Apply on company site

Manager, Product Management - Operational Reports

At Mastercard - O'Fallon

Posted on Oct 21

View job Apply on company site

Manager, Wholesale Trade Account Management

At Mastercard - Greater London

Posted on Oct 21

View job Apply on company site

Product Manager - Interface Foundations

At Adyen - Amsterdam

Posted on Oct 21

View job Apply on company site

Manager, Compliance Advisory | Enterprise Services

At Capital One - McLean · Richmond

Posted on Oct 21

View job Apply on company site

Senior Product Manager, AML

At Adyen - Amsterdam

Posted on Oct 20

View job Apply on company site

Technical Program Manager - Product Operations

At Apple - Bengaluru

Posted on Oct 19

View job Apply on company site

Senior Tax Product Manager, Apple Services Engineering

At Apple - Cupertino

Posted on Oct 19

View job Apply on company site

Senior Manager, Finance Transformation

At Apple - Cupertino

Posted on Oct 19

View job Apply on company site

Engineering Project Manager (Marcom Interactive), Retail & Marcom Engineering

At Apple - Sunnyvale

Posted on Oct 19

View job Apply on company site

Sales Enablement Manager (RapidScale) (Remote)

At Spectrum - Remote / Flexible

Posted on Oct 18

View job Apply on company site

Engineering Project Manager - SAP Operations and Service Management

At Apple

Posted on Oct 17

View job Apply on company site

Engineering Project Manager - SAP Operations and Service Management

At Apple

Posted on Oct 17

View job Apply on company site

Program Manager, BPR: Supply Chain

At Apple - Austin

Posted on Oct 17

View job Apply on company site

Apple

Engineering Project Manager - SAP Operations and Service Management

ChinaPosted 22 days ago

Apply on company site View full job

Why you should apply for a job to Apple:

Ranked as one of the Best Technology Companies in 2020
3.7/5 in overall job satisfaction
3.1/5 in supportive management
66% say women are treated fairly and equally to men
65% would recommend this company to other women
66% say the CEO supports gender diversity

Ratings are based on anonymous reviews by Fairygodboss members. See all reviews ›

Imagine what you could do here. At Apple, extraordinary people gather to do their best work and craft products and experiences that redefine industry standards. Our SAP team, a vital part of Apple's Information Systems & Technology (IS&T) organization, builds and manages the enterprise systems that power customer ordering, payment processing, fulfillment, and services worldwide. By collaborating across business functions like Retail, Operations, Services, AppleCare, and Finance, we ensure our global customers receive a seamless, world-class experience.
We are seeking an SAP Engineering Project Manager to lead the execution of complex enterprise solutions for our Operations and Service Management domains. In this role, you will bridge the gap between business needs and technical design, working closely with global, cross-functional teams in a highly customized, high-scale environment. If you are passionate about system architecture, enterprise integration, and driving technology projects from conception to completion, this is your opportunity to make a lasting impact.

Description
As an SAP Engineering Project Manager, you will lead the design, implementation, and integration of robust enterprise solutions that support Apple's global supply chain and operations. You will collaborate with cross-functional stakeholders and external partners to translate complex business requirements into scalable, secure technical specifications on the SAP platform. Your efforts will ensure high-performing, end-to-end process integrations across a highly integrated global landscape.","responsibilities":"Define and design end-to-end system architectures on SAP Core, S/4HANA, and SAP Business Technology Platform (BTP), translating business requirements into detailed technical specifications.
Lead the technical design, deployment, and operation of integrations between internal SAP systems and external supply chain partner networks using modern integration frameworks (such as sFTP, EDI, APIs, XML, CPI, and BTP).
Collaborate with cross-functional business domains and external partners to establish project priorities, deliverables, and robust system designs aligned with operational targets.
Manage full-lifecycle project execution from partner selection and technical requirement documentation through to integration testing, global cutovers, go-live support, and handoff.
Guide and review the work of technical development teams, ensuring accuracy, security, encryption standards, and performance optimization are embedded in system designs.
Extend standard SAP capabilities through customization frameworks (such as user-exits, implicit enhancements, BADIs, and BAPIs) while ensuring compliance with IT standards and industry best practices.
Advise on architecture scalability and capacity planning for New Product Introductions (NPI) and peak business events, working closely with partner engineering groups.

Preferred Qualifications
Experience designing and utilizing test automation frameworks and tools to streamline regression and performance testing.
Experience with Warehouse Management Systems (WMS) operations and diverse industry platforms (such as Manhattan, Blue Yonder, or proprietary in-house builds).
Experience developing custom solutions using Python, Java, JavaScript, or the Cloud Application Programming (CAP) framework on SAP BTP.
Experience identifying and implementing Generative AI use cases and applications within an enterprise SAP ecosystem.
Experience leading technical scalability discussions, capacity planning, and risk mitigation for high-volume operational events.
Experience fostering collaboration across business, engineering, and partner organizations to align on shared technical roadmaps.

Minimum Qualifications
Bachelor's or Master's degree in Computer Science, Technology, or equivalent practical experience in supply chain management.
Experience serving in SAP techno-functional roles or technical project leadership positions (typically 12+ years of experience).
Experience with hands-on system configuration in SAP Logistics modules (such as MM, SD, LE, WM, EWM, TMS, EM, SM, or APO/gATP/aATP).
Experience designing and delivering SAP techno-functional solutions in Service Management, Supply Chain Management, or Operations domains for B2B or consumer-facing environments.
Experience customizing, developing customization frameworks, and building end-to-end integrations within SAP Core and S/4HANA environments.
Experience managing complex, end-to-end global enterprise projects, including leading technical workshops, establishing partner integrations, and coordinating worldwide system cutovers.
Experience building and deploying integrations and applications utilizing SAP Business Technology Platform (BTP), SAPUI5, and data integration technologies (such as iDocs, EDI, APIs, XML, BAPI, RFC, ODATA, or SOAP/REST).
Experience conducting code walkthroughs and debugging in ABAP and Java.
Experience applying performance engineering principles to optimize system throughput, response times, and performance testing.
Experience analyzing and implementing security and encryption requirements for PII/PIC data handling.

About Apple

Working at Apple means doing more than you ever thought possible and having more impact than you ever imagined.

Size: 10,000+ employees
Industry: Technology: Manufacturing

View company profile