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Enterprise Mobility

Seasonal Customer Experience Representative - Grand Junction Regional Airport

Grand Junction, CO$22/hrPosted 10 days ago

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Why you should apply for a job to Enterprise Mobility:

3.3/5 in overall job satisfaction
3.9/5 in supportive management
61% say women are treated fairly and equally to men
48% would recommend this company to other women
65% say the CEO supports gender diversity

Ratings are based on anonymous reviews by Fairygodboss members. See all reviews ›

CO Salary Range: USD 21.50 per hour

Overview

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working toward our shared vision to be the world's best and most trusted mobility company.

National and Alamo has exciting opportunities for Seasonal Customer Experience Representatives (CXR). This Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers. This position also facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience.

**Seasonal employees cannot exceed 180 days of service**

The position pays $21.50/ hour and is located at the Grand Junction Regional Airport at 2828 Walker Field Drive Grand Junction, CO 81506.

Schedule available is:

Monday-9:00am-7:00pm
Tuesday OFF
Wednesday OFF
Thursday OFF
Friday 9:00am-7:00pm
Saturday 9:00am-7:00pm
Sunday 9:00am-7:00pm

Responsibilities

Meet and greet customers in a professional, friendly, and timely manner
Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services which includes offering optional protection products, upgrades, fuel options and other additional equipment
Offer additional customer assistance by offering directions, maps, local area information, and appropriate service information
Answer incoming calls for reservations, rate quotes, general questions, provide information and resolution for customers, other branches, and other vendors
Place outgoing calls for callback management, and miscellaneous calls as assigned
Assist to assess condition of rental upon return
Notify Management of any known customer problems
Notify Management of any known vehicle problems and any required vehicle maintenance
Continuously build knowledge and skills, pursue on the job training and development opportunities and any company sponsored classroom training
Clean vehicles when applicable

Equal Opportunity Employer/Disability/Veterans

Qualifications

Must be at least 18 years old
Must have a valid driver license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years.
No drug or alcohol-related convictions on driving record in the past 5 years
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
Seasonal employees may work for up to 180 days during a defined season (FT or PT hours). They must experience a 6 month break in service at the end of the season prior to working again as a seasonal or a regular employee.

About Enterprise Mobility

Size: 10,000+ employees
Industry: Transportation: Rental

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