246 jobs for "Customer Service Administrator"

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Senior Linux Systems Administrator

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Middleware Administrator - Infrastructure Engineer II

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Sales Administrator

At CRH - Orlando

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The Hartford

Asociate Software Engineer

Hyderabad, IndiaPosted 4 days ago

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Why you should apply for a job to The Hartford:

Ranked as one of the Best Companies Where CEOs Support Gender Diversity in 2022
4.5/5 in overall job satisfaction
4.5/5 in supportive management
76% say women are treated fairly and equally to men
87% would recommend this company to other women
90% say the CEO supports gender diversity

Ratings are based on anonymous reviews by Fairygodboss members. See all reviews ›

IND Associate Software Engineer - GCC022
We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future.

© 2025 The Hartford. Classification: Non-Confidential. No part of this document may be reproduced, published, or used without the permission of The Hartford.

Job Description: Sr. TBM Administrator -APPTIO

• Location: Hyderabad, India

• Employment Type: Full-Time

• Experience Level: 4-6 Years as Apptio TBMA

About The Company

Our client is a leading provider of Property and Casualty insurance, employee benefits, and

mutual funds. As one of the largest insurers in the United States, the company is widely

recognized for its commitment to service excellence, sustainability, trust, and integrity. With a

strong focus on innovation and digital transformation, the organization is building next-

generation AI capabilities to drive business outcomes and customer value.

Position Overview

We are looking for a Sr. Technology Business Mgmt. Administrator to join the Tech Strategy &

Enablement area to support the Technology Business Management function. This role helps

enabling financial transparency, cost optimization, value realization and reporting via the

ApptioOne Suite of tools (Cost Transparency, Capitalization, Data Link etc.).

The Apptio Sr. TBMA will be responsible for building and maintaining Apptio Cost Transparency

models and supporting capitalization processes to enable accurate IT financial management.

This role ensures visibility into IT spend, aligns costs with business value, and drives adoption of

TBM practices across the organization. This position requires deep hands-on experience with the

Apptio TBM / Cost Transparency platform.© 2025 The Hartford. Classification: Non-Confidential. No part of this document may be reproduced, published, or used without the permission of The Hartford.

Key Responsibilities

• Apptio Cost Transparency -Configuration and maintenance

• Provide day to day operational support for the Apptio platform including production

oversight, root cause analytical support and analysis/communication of vendor

releases.

• Deliver prioritized Apptio reporting data sources and UI enhancements and

capabilities for the Apptio Platform working closely with the persistent team and

business community.

• Assist broader team with design, implementation, and rollout for Infrastructure,

Services and Business Units across the CIO organization, leveraging cost and outlook

data consumed by Apptio.

• Be the Apptio TBM subject matter expert, owning model design, configuration,

allocations, and reporting.

• Apptio Platform Administration:

• Configure and maintain Apptio modules (ApptioOne - Cost Transparency,

Capitalization etc).

• Develop and update cost models, dashboards, and reporting tools in compliance

with TBM taxonomy, internal financial policies and organizational standards.

• Data Integration & Analysis

• Manage data ingestion from GL, CMDB, asset management, cloud platforms, vendor

feeds, and insurance-specific systems.

• Perform variance analysis, trend analysis for technology spend.

Required Skills & Experience

• Bachelor's degree in any of the disciplines - finance, accounting, economics, business,

engineering or a similar discipline with analytical bias.

• Apptio TBM Certification (Apptio Certified Practitioner for ApptioOne).

• 4 to 6 years of hands-on experience in Apptio TBM / Cost Transparency with proficiency in

data modeling, integration, and reporting

• Strong financial acumen and understanding of IT financial management, including

CapEx/OpEx, depreciation, and allocations

Preferred Skills & Experience

• Experience with cloud platforms (AWS, Azure, GCP) supporting insurance workloads.

• Familiarity with tools such as Rally, Clarity, and TM1.

• Experience with agile methodology and frameworks like Scrum, Kanban, etc.

• Strong proficiency with Excel & complex financial modeling required (macros, index,

conditional list, arrays, pivots, lookups).© 2025 The Hartford. Classification: Non-Confidential. No part of this document may be reproduced, published, or used without the permission of The Hartford.

What We Offer

• Collaborative and innovative work environment.

• Competitive compensation and comprehensive benefits.

• Continuous learning and professional development opportunities.

About The Hartford

We focus on innovation, inclusion, equity and flexibility – and are committed to giving our employees what they need to achieve amazing things.

Size: 10,000+ employees
Industry: Insurance: Property & Casualty

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